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Staff Contact Information

Contact APPA's staff for any questions regarding membership, programs, or publications at 703-684-1446 or via e-mail.

E. Lander Medlin
Executive Vice President, ext. 229
lander@appa.org
Chief staff officer of the association. Contact for the Facilities Management Evaluation Program (FMEP). Serves as staff liaison to the Board of Directors, the Executive Committee, and to the CAPPA region.

John F. Bernhards
Associate Vice President, ext. 248
john@appa.org
Provides management oversight for APPA programs, administrative support, and assists the Executive Vice President in general association management. Staff liaison to the CAPPA region and Code Advocacy.

Karen Aguilar
IT/Web Services and Facilities Specialist, ext. 247
karen@appa.org
Provides IT, telecommunications, and help desk support to APPA staff. Assists with web and print design. Provides support to Associate Vice President with building facilities and vendor relations.

Cotrenia Aytch
Registrar and Publication Sales Manager, ext. 235
cotrenia@appa.org
Manages publication sales, magazine subscriptions, and Job Express/Resume Bank.  Registrar for professional development programs.

Tom Base
Director of Membership and Outreach, ext. 232
tom@appa.org
Directs membership retention and recruitment efforts.  Responsible for membership database.  Staff liaison to the ERAPPA region and Membership Committee.

Chong-Hie Choi
Chief Financial Officer, ext. 223
choi@appa.org
Manages financial and administrative functions of the APPA office; staff liaison to the PCAPPA region and the Board of Directors.

William J. D'Costa
Accounting Manager, ext. 222
william@appa.org
Supports accounting function of the association. Contact for invoices, payments and accounts receivable.

Anita Dosik
Publications Manager, ext. 237
anita@appa.org
Responsible for coordinating, design, and production of publications, including books and reports. Managing editor of Facilities Manager.

Betty Farley
Administrative and Program Support, ext. 221
betty@appa.org
Provides administrative and secretarial support to APPA programs. Serves as first point of contact for incoming calls.

Steve Glazner
Director of Knowledge Management, ext. 236
steve@appa.org
Directs book, periodical, and research development (including the annual Facilities Performance Indicators survey and report). Editor of Facilities Manager. Staff liaison to the SRAPPA region, Information & Research Committee, and the Center for Facilities Research (CFaR).

Suzanne Healy
Director of Professional Development, ext. 233
suzanne@appa.org
Directs APPA's professional development programming initiatives, tradeshow and sponsorship opportunities. Coordinates the Supervisor's Toolkit: Nuts and Bolts of Facilities Supervision. Staff liaison to the MAPPA region and Professional Development Committee.

Christina Hills 
Research Specialist, ext. 244
christina@appa.org
Supports APPA's information and research efforts, including surveys, member information requests, trends and statistics, and the Center for Facilities Research (CFaR).

Derrick M. Johnson II
Professional Development and Certification Manager, ext. 228
derrick@appa.org
Manages the logistical requirements for all of APPA's professional development opportunities and manages APPA's certification programs.

R. Holly Judd
Executive Assistant to the Executive Vice President, ext. 234
holly@appa.org
Supports general administrative functions. Coordinates the Facilities Management Evaluation Program (FMEP). Works with the APPA Board of Directors and Executive Committee.

Maxine Mauldin-Chappell
Exhibits and Special Projects Coordinator, ext. 245
mmauldin@appa.org
Provides administrative support to APPA's professional development programs and conference exhibits, and APPA's membership recruitment and retention initiatives. 

Santianna Stewart
Membership & Outreach Manager, ext. 246
santianna@appa.org
Manages membership recruitment and retention, new member inquires, invoicing, and other customer service questions. Maintains accuracy of APPA's member records database; provides outreach support for regional and chapter events and projects.

Leslie Young
IT & Web Services Manager, ext. 230
leslie@appa.org
Manages APPA's databases and provides technical assistance to members, committees, and staff.  Manages APPA's network and technology support systems. Provides oversight and direction for the website.