The reason why most management theories don’t work is because they don’t connect the dots. Instead, they focus on the activities of management: how to plan, organize, direct, staff, control, innovate, market, strategize, and lead. Instead, the goal of this book is to show you how to develop and combine three ingredients (products, processes and people) to create a high-performing organization.
This package includes all three books in the popular APPA trilogy, Operational Guidelines for Educational Facilities:
All have been fully revised and expanded and include numerous figures, graphics, glossaries, and additional resources.
The Trilogy Package is available in softcover format only.
Fully revised and updated. Recalculated times for 33 standard room categories; 21 chapters; 7 appendices, including an extensive glossary and room/time matrices. Recognized by the U.S. Green Building Council - 1 point toward LEED for Existing Buildings, Operations & Maintenance.
Please see the APPA Custodial Guidelines/CleanOpsStaff Package which includes a free copy of this publication!
This item is also available as:A software/book package
The 2016 Thought Leaders symposium, supported in part by long-time sponsor Jacobs, focused on Remaking the Facilities Organization. The report makes the case for a customer-centric higher education facilities organization. Experts provide their insights on how a focus on the customer provides a framework for driving change. The benefits of a customer-centric focus include empowered employees, better alignment between the mission of the facilities organization and the mission of the institution, and improved stewardship of campus systems and resources. The report examines in detail how a customer-centric focus can be applied to the four major responsibilities of educational facilities organizations: 1) general administration and management; 2) operations and maintenance; 3) energy and utilities; and 4) facilities planning, design, and construction. The report defines goals within each of these areas and suggests strategies for facilities leaders to achieve them.
Fully revised and updated. Includes 13 chapters and 3 appendices, including an extensive glossary and bibliography.
This popular handbook has been revised by the original authors (John A. Heinz and Rick Casault) to include the most up-to-date information on all aspects of building commissioning. This is your guide to: Staying on Budget; Improving the Quality of your Buildings; Meeting your Schedule; Increasing Energy Efficiency. Chapters outline the commissioning process from predesign to occupancy and explain the economics of commissioning and retrocommissioning.
Effective and Innovative Practices for the Strategic Facilities Manager offers a generous sampling of practices and frameworks that can help you meet the challenges of today, as well as those in the foreseeable future. Ever-tightening resources and pressures to work more efficiently and effectively call for a skill set that is able to assess the environment, advance new initiatives, and help organizations behave more proactively. Written by seasoned professionals in facilities management and campus administration, the six parts and 16 chapters of this book weave themes of communication, collaboration, and delivering services in ways that align strategically with institutional goals.
Part 1: The Strategic Facilities Manager
Part 2: Customer Expectations
Part 3: Assessment
Part 4: Information Technology
Part 5: Prioritizing and Decision Making
Part 6: What's Next?
Facilities Informatics is the intersection of facilities, information technology and management practices to achieve better facilities/operations. Facilities Informatics involves the application of information technology to facilitate the creation and subsequent use of facilities related data, information and knowledge. This Technical Report helps to characterize the nature of Facilities Informatics and the process on which an organization improves and matures its ability to gather, understand and apply data in decision making.
This classic handbook guides you step-by-step through all phases of your own facilities condition inspection and helps you assess the functional performance of your buildings and infrastructure. In addition, the book will help you quantify maintenance deficiences, summarize inspection results, and present the audit findings for improved funding for capital renewal.
Fully revised and updated. Includes 5 Levels of Service for 6 standard spaces; 9 chapters; 4 appendices, including an extensive grounds/landscape operations glossary.
Please see the APPA Guidelines/GroundsOpsStaff Package which includes a free copy of this publication!
Custodial Guidelines/CleanOpsStaff PackageReturn to Category List
This item is also available as:A printed book
Operational Guidelines for Educational Facilities: Custodial
[E-Book] Operational Guidelines for Educational Facilities: Custodial
Custodial Guidelines/CleanOpsStaff Package.
In addition, local variables and space categories may be configured to meet your local conditions. You can also create 15 local space categories. The basic package from APPA handles 5,000 records and is capable of handling all functions for small to medium sized organizations.
This purchase includes a copy of the Operational Guidelines: Custodial publication, which explains the five APPA Appearance Levels and provides helpful scenarios for your planning and staffing efforts. You also receive 60 days of free tech support from the software developer.
Want to test-drive before you buy? Download the demo version at http://hunterconsulttrain.com/DownloadCleanOpsStaff3ed.aspx. The demo is fully functional for 100 records and will allow complete evaluation of all the basic features as well as the upgrades. Output features are limited in the demo version.
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