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• Center for Facilities Research (CFaR)
• Facilities Performance Indicators (FPI)
• Strategic Assessment Model (SAM)

The Strategic Assessment Model (SAM)

The APPA Strategic Assessment Model is an essential tool that can be used to achieve organizational excellence through continuous improvement.  SAM enables the facilities professional to assess an organization's financial performance, the effectiveness of its primary processes, the readiness of its employees to embrace the challenges of the future, and its ability to serve its customers.

The Strategic Assessment Model utilizes data to create performance indicators that are indicative of overall organizational aptitude. Participants complete a survey, which then allows them to compare the performance of their instituition against that of others.  An organization can utilize the information to initiate a benchmarking process, for self improvement, or as a method of peer comparison.  These endeavors can then produce more efficient organizational performance, in turn leading to added value for an institution.

• The SAM Update
• The SAM Matrix
• Performance Indicators 
  • Financial Perspective
  • Internal Process Perspective
  • Innovation and Learning Perspective
  • Customer Perspective
• SAM Tools:
  Work Climate Survey
  Work Climate Survey Guidelines
• SAM Trends for the Profession
• Purchase the new handbook, The Strategic Assessment Model