For additional assistance, contact APPA staff member Christina Hills
Home  »  Services  »  Facilities Performance Indicators (FPI)

The 2014-15 Facilities Performance Indicators Survey Cycle is now OPEN!
**The survey will close on Monday, December 14 at midnight ET**


To access the 2014-15 FPI survey (available to all APPA and non-APPA member institutions), please log in to your MyAPPA account page and under the myResearch heading, you should click the link titled, "FPI Survey Access". A new page will then populate allowing you to click the 2014-15 FPI Survey link which will take you to the survey home page.

Please submit any feedback, questions, or comments to APPA staff member Christina Hills.

Assess… Measure. .. Then, Lead Your Strategy for Success.

Over 450 learning institutions are now realizing the benefits of APPA’s FPI performance measurement services. FPI empowers the educational facilities professional with the vital data, statistical references, and reporting tools needed to measure operations and performance, identify capital asset realities, and lead a successful facilities strategy that supports the institution’s Mission and Vision.

What will the FPI Survey and Report do for you and your institution?

  • Make the Business Case for Your Facilities Needs
  • Successfully Address Capital Asset Realities
  • Create a Balanced Performance Score Card Based on Critical Data Findings
  • Compare and Contrast Your Facilities Operations with Other Institutions
  • Align Facilities Planning with Your Institution’s Mission and Vision


APPA FPI Provides Answers to the Following Questions, and More:

  • How well is your facilities portfolio in alignment with your institution’s strategic direction and academic focus?
  • What is your facilities inventory, square footage, and building ownership costs?
  • How efficiently do your facilities operate?
  • How does your campus facility performance contrast with its peer institutions?
  • Is my campus adequately funding the facilities management annual budget?
  • Are the operating funds that my facilities department receives spent in a manner that supports desired outcomes?
  • Is my institution making the right investment in its existing buildings, infrastructure and academic programs?
  • Are our campus customers satisfied with the space and services?
  • Is the institution’s facilities department developing a staff that can sustain excellence?

The 2013-14 APPA Facilities Performance Indicators Report


Welcome to another expanded Web-based Facilities Performance Indicators Report (FPI). The FPI is the only report readily available on the costs and practices of facilities operations at educational institutions. Based on an annual survey of colleges, universities, K-12 organizations, and other educational entities, the FPI report includes data from over 300 institutions allowing extensive comparisons of average costs for different types of space and institutions such as staffing levels, salaries, and performance levels for custodial, grounds, maintenance, and other functional areas.

Please submit any feedback, questions, or comments to APPA staff member Christina Hills.

Accessing the FPI Report:

The 2013-14 FPI Report is available to access or purchase

To access the current report (free to APPA members who ALSO participated in the survey)
or purchase your 2013-14 FPI report, please log in to your MyAPPA account page and under the MyResearch heading, you should click the link titled, "FPI Report Access". A new page will then populate allowing you to obtain access to the 2013-14 FPI report. Please continue to follow the instructions for obtaining access to your report.

Did you forget or do you need to reset your APPA ID and/or password?

Do you need to set up your account with APPA?

For additional assistance, contact APPA staff member Christina Hills

Pricing for the FPI Report:

APPA Member/Survey Participant Report: Free
APPA Member/Non-survey Participant Report: $500.00
APPA Non-member/Survey Participant Report: $895.00
APPA Non-member/Non-survey Participant Report: $1,000.00

Report Settings

Provides a way for you to establish your default report settings such as peer comparison institutions, peer comparison Executive Level Dashboards institutions, summary grouping categories such as Carnegie, APPA Region, Enrollment Range, etc., as well as trending and bar chart/graph options.

Detailed Data FPI Reports

Provides comprehensive customized reports for every area included in the FPI survey. This report is a great place to build your cohort peer group and view individual institutional data as well as overall averages and summary grouping averages. Each main report also has a drop down menu of sub reports as well as bar charts/graphs and definition information for every data point. Canadian institutions will be able to choose metric as a means of converting the entire data set in this report. Institutions selected in your Report Settings will automatically appear in this report but you also have the option to manually select or deselect institutions on the home page of this report.

Online Presentations Feature

Executive Level Presentation Available only to current year survey participants, this report provides participants with a dynamic way to create online presentations using bar charts/graphs and/or data grids. Create and save multiple presentations for different audiences or export slides to the web, PowerPoint, or Word. Use this report to prepare a visual slide show that will allow you to help educate your audience on the capital asset realities of your campus as well as those of your selected peer institutions.

Executive Level Dashboard Feature

EL Dashboards Provides Senior Business Officers and Senior Facilities Officers with quick and easy metrics that highlight the data sets most relevant for that target group. Data is presented in bar charts/graphs and can be sorted by several important summary grouping criteria including Carnegie, Auxiliary Service, Enrollment Range, and more.

Dashboard Dials Feature

Dashboards Available only to current year survey participants, this report provides a unique dashboard dial for every performance indicator available in the FPI report. The dials provide you with an easy way to view your data for a specific value and provide several ways to compare your value to the entire data set or to summary groupings that you select.

These enhancements, on top of the potent report capabilities delivered in the current FPI Report, make it a flexible, sophisticated, and powerful tool for analyzing, planning, reporting, and managing your facilities operation. No other higher education professional organization provides such an essential instrument as a membership benefit.

View or download the 2013-14 FPI Summary Report (Coming Soon)

View or download the 2012-13 FPI Summary Report

View or download the 2011-12 FPI Summary Report

View or download the 2010-11 FPI Summary Report

View or download the 2008-09 FPI Summary Report

View or download the 2007-08 FPI Summary Report

View or download the 2006-07 FPI Summary Report

FPI Survey Participants, 2005-06 - 2013-14

If you have any questions or comments about the FPI Report, please contact APPA staff member Christina Hills at

APPA's ESAT (Energy and Sustainability Assessment Tool) is now OPEN and available to anyone to access! Please follow the steps below:

Log in to your MyAPPA account page and under the MyResearch heading, you should click the link titled ESAT Module. You will then see an icon titled ESAT Access and from here, you will be taken directly to the ESAT Module.

What is ESAT and what will it do for me?

View our ESAT informational videos: ESAT Tutorial Part 1 and ESAT Tutorial Part 2

ESAT Overview ESAT Overview

APPA's Energy and Sustainability Assessment Tool Will Assist You With:

  • Managing campus operating costs.
  • Implementing effective energy efficiency measures.
  • Minimizing your campus’ carbon footprint.

These are some of the driving forces that make energy and environmental sustainability a major factor in educational facilities management decisions. Achieving sustainability touches virtually every aspect of campus operations. APPA’s new Energy and Sustainability Assessment Tool (ESAT) will provide a comprehensive view of operations to help your institution get the data and direction it needs to chart a course to sustainability.

ESAT will be part of APPA’s Facilities Performance Indicators (FPI), a proven APPA tool that assesses and benchmarks critical areas related to the construction, operation, and maintenance of institutional facilities.

The Energy and Sustainability Assessment Tool will expand the annual FPI report with a “solutions snapshot” that helps building owners know where they stand in terms of achieving their sustainability goals—where their buildings and operations have room for improvement and where they are already strong. ESAT will provide a portfolio report that shows campus wide performance as well as performance of individual buildings, a first for APPA’s FPI report.

Developed and customized for APPA by Jones Lang LaSalle, the new Energy and Sustainability Assessment Tool will be among the most powerful evaluation and benchmarking resources for the educational facilities and sustainability enterprise. Institutions that participate in the annual FPI survey with the new ESAT module will continue to receive the final report at no charge, provided that they are APPA members.

For more detailed information on ESAT, please view the PDF: PDF

Carleton University Case Study Using the ESAT Tool ESAT Overview

How Effective is the FPI?

"The FPI has always been an effective means for one to mark areas of needed attention and/or to identify those aspects that are going well by looking at one’s own data year to year and by comparing to benchmark institutions. Intoday’s difficult times the ability to make these comparisons is even more critical. This instrument can become the common vocabulary between facilities professionals and financial professionals that conveys the strength of the effort and the areas of need in an objective consistent fashion. At ValparaisoUniversity we use the FPI and other companion pieces to maintain a consistent quality form ofcommunication with our administration and our board of directors. At our institution, in these difficult times the FPI was acknowledged as documentation that reductions in the facilities area would have predictable outcomes, and as a result no operational reductions have been made to date."

Fred Plant, Executive Director of Physical Plant, Valparaiso University

"The FPI provides us with the tools to gauge our facility’s operations comparatively to many differing groups. While observing these comparisons, the FPI also exhibits our trends from year to year, highlighting areas where we need improvement. But most importantly, incorporating the FPI into our daily informational tracking aids in our continual assessment ofoperations throughout the year."

J.B. Messer, Director of Facilities Management, Oklahoma City Community College

As an optional service, APPA can provide your campus, cohort group, or participating state or regional system with a variety of customized services designed to support your unique needs. Unlike other performance assessment product offerings of which you may be familiar, these services are entirely optional and are not required in order to participate in FPI data collection activities. Use of FPI’s consulting services is strongly encouraged for state or regional education systems seeking to conduct a cohort study involving multiple campuses.

FPI’s training and consulting services can provide you with the following:

  • Training of campus personnel in FPI data collection.
  • Collection of FPI data on behalf of your institution or cohort.
  • Party interpretation of your institution’s or state/regional system’s FPI data findings.
  • Development and presentation of FPI data findings as executive-level summaries for your campus administrators, facilities staff, and other key campus stakeholders.

To date, our FPI Advisors have assisted a number of institutions with their data collection and training needs including:

  • University of North Carolina System
  • California State University System
  • University System of Georgia
  • Washington University
  • University of Chicago

Contact Christina Hills for more information on the FPI Advisors program.

FPI’s Qualified Facilities Performance Advisor

FPI’s training and consulting services are delivered through its team of Qualified Facilities Performance Advisors.  FPI Advisors are seasoned and experienced educational facilities professionals who have a career history in facilities with APPA member institutions. Our team of FPI Advisors understand your business, and what you want to achieve through FPI.

Doug Christensen
Doug Christensen
Retired Director, Facility Solutions and Compliance, Bringham Young University
Past APPA President
Tom Harkenrider
Tom Harkenrider
Chief of Operations, Soka University of America
Duane Hickling
Duane Hickling
President, Hickling & Associates
Former Associate Vice President, University of Wisconsin, University of Southern California, University of Chicago
Jack Hug
Jack Hug
President, Hug Consulting Services
Former Associate Vice Chancellor, University of California-San Diego
Ernest Hunter
Ernest Hunter
President, Hunter Consulting & Training
Former Associate Vice President
University of Texas-Austin
Dan Johnson
Dan Johnson
Former Associate Vice President, California State University-San Marcos and San Jose State University
Dan Leslie
Dane Leslie
President Leslie Consulting
Former Associate Director Operations and Maintenance University of British Columbia
Maggie Kinnaman
Maggie Kinnaman
Retired Director of Business Administration for Facilities, University of Maryland, Baltimore
Ted Weidner
Ted Weidner
Facility Asset Consulting, Ph.D., PE, AIA, CEFP
Former Assistant Vice Chancellor, Facilities Management & Planning, University of Nebraska-Lincoln
FPI Brochure


2014-15 NACUBO/APPA Key Facilities Metrics Survey **Please note that this survey will close on Monday, December 14, 2015**


FPI Contact

Christina Hills