Wednesday, July 9 |
Opening Keynote: Dr. John Maxwell
Begin your rise to greatness in leadership with opening keynote speaker Dr. John Maxwell. Motivated by the philosophy that “everything rises and falls on leadership,” Dr. Maxwell is committed to developing leaders of excellence and integrity by providing the finest resources and training for personal and professional growth.
Maxwell is the author of more than 30 books and has used his unique coaching style to mentor groups including
the Green Bay Packers, San Diego Padres, USC Trojans, NCAA coaches, and Indianapolis 500 drivers.
Click here for the presentation. |
The Leader’s Legacy
James Kouzes, with friend and colleague Barry Posner, penned the best-selling book The Leadership Challenge in which the connection between leadership and legacy is explored. In his plenary session, Kouzes will address the issues that leaders must examine to ensure that they leave a lasting impact—and, ultimately, how the legacy you leave is the life you lead.
Presentation Pending Final Release. |
Total Cost of Ownership — Cradle to Grave
Moderator: Terry Ruprecht
Understanding the concept of total cost of ownership is no small task. The responsibility each individual plays in the lifecycle of an organization’s assets is critical to survival. Hear panelists discuss how the success of an organization can only be achieved when everyone is committed to understanding the total cost of ownership.
Click here for the presentation . |
Balancing & Articulating Expectations — Improving Communication
Moderator: Chris Ahoy
Doing more with less is a theme heard around the world and in every profession. For facilities professionals, it creates a balancing act like no other. Learning to articulate expectations, remove waste, and deal in a data-driven environment are becoming necessary to survive and achieve excellence. Join this panel discussion to learn how to identify the waste in your systems, structures, and processes and how to correct it, while balancing everyone’s expectations to achieve success.
Presentation Pending Final Release. |
Flood and Heroism at the University of Iowa: Ordinary People in the Middle of an Extraordinary Event
Moderator: Don Guckert
The residents of Iowa are still recovering from the great tragedy of the recent floods. However out of every great tragedy leaders are born. Hear firsthand from the voices of survival as the leaders at the University of Iowa share their experiences.
Presentation Pending Final Release. |
Confronting Future Challenges
Moderator: Jack Colby
At the 2007 Thought Leaders Symposium, representatives from student affairs, academic affairs, and administration joined facilities leaders to consider three major challenges confronting higher education as a whole: evolving technology, changing stakeholder expectations, and the impact of competition on both those drivers of change. Hear the questions devised to encourage dialogue on campuses between educational facilities professionals and the rest of the academy.
Presentation Pending Final Release. |
Cleanliness and Learning in Higher Education
Moderators: Alan Bigger and Jeff Campbell
Based around the five levels of clean identified in APPA’s Custodial Staffing Guidelines for Educational Facilities, this national study of nearly 1500 college students determined there is a correlation between the cleanliness of a school’s facilities and students’ academic achievement. The moderators of this session were the researchers on the project conducted through APPA’s Center for Facilities Research (CFaR) and co-sponsored by ISSA.
Click here for the presentation . |
What a Leader Needs to Know
Speaker: Kevin O’Connor
Hear this enlightening and motivating program for those seeking leadership excellence. Gain valuable insights into what leaders need to know to lead effectively. Leave with questions designed to help you conduct periodic self-analysis for leadership growth and improvement.
Presentation Pending Final Release. |
Building a Team
Speaker: Daniel Grissom
In a team-oriented environment, the importance of getting every individual on the team to fully understand and value the shared objective is paramount. But perhaps an even greater challenge is keeping individual team members moving with focused direction and enthusiasm. Business expert Daniel Grissom understands what it means to lead people, create synergy, and realize bottom-line business objectives. In this program, he will share valuable lessons to help you structure an effective team and keep that team motivated and focused.
Presentation Pending Final Release. |
Intuitive Leadership
Speaker: Dr. Judith Orloff
Empower employees, foster a creative and vibrant work environment, and help team members learn to be more optimistic and motivated on the job. Judith Orloff, MD, is a psychiatrist, speaker, energy/intuition expert, and best-selling author. As a pioneer in a new branch of medicine recognizing the value of high energy, she will explore the techniques and strategies for infusing positive energy into your body, moods, workplace, relationships, and career.
Presentation Pending Final Release. |
Vital Friends: The Folks You Can’t Live Without
Speaker: Teri Bump
We are motivated and deeply affected by the friends we keep. This fast-paced, interactive session will allow you to reflect on the friends in your life and understand the roles they play. Come discover strategies for developing new relationships and ways to use this information to improve your institution’s workplace.
Presentation Pending Final Release. |
Conflict Management: Change Agents — Successful Resolutions
Speaker: Gwen McCay
Conflict is unavoidable but can be controlled effectively. Gwen McCay has over 30 years of professional experience performing leadership training and development. Participate in her highenergy session and learn to create a motivating environment that will minimize the long-term impact of conflict. Walk away with useful tools, hear about intervention methods, and learn the characteristics of successful conflict resolution.
Click here for the presentation . |
Thursday, July 10 |
Plenary Session: Succeed in the Age of Collaboration
Don Tapscott, author of the bestseller Wikinomics, will give you the tools and insights required to succeed in the current and emerging Age of Collaboration. Today, the World Wide Web promotes mass collaboration in a way that is changing the world. Innovation and change continue to accelerate collaboration. End-users—whether consumers, employees, business partners, or competitors—now harness technology to challenge incumbents like never before. Tapscott’s presentation is supported by data based on one of the largest research projects ever funded (at $4.2 million) by 22 large corporations seeking to understand the changing nature of business and competition.
Click here for the presentation . |
Intelligent Buildings
Moderator: Paul Ehrlich
In this panel discussion, we will explore safety in our industry, advise you of the key trends driving the need for intelligent buildings, and define the opportunities for investment or implementation over the next 3–5 years.
Click here for the presentation . |
FM in the Google Era
Moderator: Scott Carpenter
The traditional student is rapidly changing, and we must understand their changing needs if we expect to keep up. In this panel discussion, we will explore the changing demographics and expectations of today’s students, the impacts of the learning environment on their learning styles, and what institutions need to do to keep up with these changes.
Presentation Pending Final Release. |
How “Green” Is Your Thumb? A Study of Sustainable Grounds Maintenance Practices
Moderators: BYU Students
APPA is engaging young facilities professionals in applied research. Undergraduate students in facilities management from Brigham Young University conducted this research project through APPA’s Center for Facilities Research (CFaR) to discover the best practices for grounds maintenance at higher education and other educational campuses that can be used in conjunction with the LEED-EB program, resulting in a best practices checklist. This checklist offers grounds managers direction to develop a management plan that will enable them to receive LEED credits for sustainable sites. In addition, this study presents a brief overview of “green” practices, accompanied by applicable examples and case studies.
Click here for the presentation . |
Customer Service
Moderator: Matt Adams
Matt Adams is a long-time APPA Business Partner and presenter on facilities planning and management issues. Matt will address the value of building solid, long term customer relationships and the importance of ensuring that good customer service principles are practiced throughout the facilities organization.
Presentation Pending Final Release. |
Pirate’s Dilemma
Speaker: Matt Mason
New technologies, coupled with some interesting, subversive ideas from today’s youth are behind current and emerging problems of “piracy.” Dealing with these pirates is proving to be more than confusing for many businesses. Matt Mason will share his views about navigating through the challenges and opportunities and help you understand and take advantage of the new conditions that the pirate’s dilemma is imposing on society.
Presentation Pending Final Release. |
Virtual Handshake
Speaker: Scott Allen
The Internet offers powerful tools to help you find the right people, connect with them, and close deals quickly and cost-effectively. Web 2.0—blogs, social networking, web conferencing, podcasting—continues to transform e-business. And, while many of these tools are easy to use, determining how to effectively use them for institutional and professional purposes can be a challenge. Scott Allen will explain how to use emerging tools, as well as how to maximize familiar technologies to build better business relationships.
Presentation Pending Final Release. |
Technology Project Delivery
Speaker: Tim Cape
Tim Cape is a recognized specialist in the field of audiovisual, distance education, and videoconferencing systems and facilities design. In this session, Tim will share his expertise on project delivery and the importance of understanding technology expectations before implementation.
Click here for the presentation . |
Opportunities & Strategies: IT and a LEED Case Study
Speaker: Dave Labuskes
Dave Labuskes of RTKL, Inc. will discuss how to create opportunities and determine strategies for IT in a LEED environment. Broaden your understanding of the impact of IT within LEED and plan effectively for this changing requirement on your campus.
Click here for the presentation . |
The Geek Gap: Why Business and Technology Professionals Don’t Understand Each Other and Why They Need Each Other to Survive
Speakers: Bill Pfleging and Minda Zetlin
Bill Pfleging and Minda Zetlin are the co-authors of The Geek Gap. He’s the “geek” and she’s the “suit,” and together they strive to help executives and “techies” bridge the gap—a gap that costs American businesses over $68 billion a year. If you and your tech team struggle to understand the business minds focused on your institution’s bottom line or, more importantly, if you struggle to help the boss understand and appreciate the needs of the tech team and what motivates them, then this program is designed to help you effectively manage that gap.
Presentation Pending Final Release. |
Friday, July 11 |
Plenary Session: Go Put Your Strengths to Work
Many people can tell you what they do well, but few discover and maximize their true strengths. In his plenary address, Marcus Buckingham—the current guru of management—will provide insights on how you can find success by applying your greatest assets in both your life and career. He’ll explain why your strengths aren’t “what you’re good at” and your weaknesses aren’t “what you’re bad at.” But more importantly, he will discuss how you can recognize your strengths and use them to your best advantage and benefit.
Presentation Pending Final Release.
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Price of Paralysis
Moderator: Steve Thweatt
What if we just did nothing? Who would it really hurt? Join this panel as they discuss the “future of inaction.” Imagine the impact; see what the costs will be; hear about opportunities to see this enemy coming; and learn how to avoid the pitfalls.
Presentation Pending Final Release.
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Improving Communication & Articulating Expectations
Moderator: Gwen McCay
You want to recruit and retain the best employees possible, but who are they and how do you find them? Hear about how to improve communications during the hiring process as well as planning for the retention of your employees.
Presentation Pending Final Release.
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Leadership Is Everyone’s Responsibility
Moderator: Robert Legate
Whether you are the senior facilities officer or the front line supervisor, leadership is everyone’s responsibility. Balance can be hard to achieve when there are too many leaders and too few followers to implement the leadership vision. Gain an understanding of leadership dilemmas, successes, and failures.
Presentation Pending Final Release.
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Coming Revolution and Personal Broadband
Session was cancelled
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Dealing with the Media
Speaker: Betty Alexander
So you find yourself handling occasional media inquiries, even though you clearly don’t work in public relations? Never fear. You can handle the press with finesse and polish after learning the valuable lessons that Betty Alexander will share in this practical breakout session. The founder of Xposure PR in Toronto, Betty Alexander was the expert used by Scarborough Grace Hospital, the epicenter of the SARS emergency, to handle the related media and PR strategy during that crisis.
Presentation Pending Final Release.
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Motivation Keeps a Team
Speaker: Kevin O’Connor
In this follow-up to his session What a Leader Needs to Know, Kevin O’Connor will share secrets for those seeking excellence in teamwork. He will examine the elements of successful teams, the roles of each team member, and will provide attendees with a way to assess their teamwork skills on a regular basis.
Presentation Pending Final Release.
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STEP UP! Best Practices for Successful Teams
Speaker: Daniel Grissom
No one is exempt from managing expectations— their own, as well as those of customers, bosses, peers, or team members. Expectations are hard to control and impossible to ignore because everyone wants new products or systems delivered right away. Too often, unreasonable expectations create miscommunications, frayed nerves, and ruffled feathers—not to mention failures in meeting budgets, utilizing resources, and performing efficiently. Daniel Grissom, business thinker and motivator, will share ideas which will equip you with the skills and knowledge needed to better manage expectations—yours and others.
Presentation Pending Final Release.
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Email Productivity
Speaker: Marsha Egan
If you are like most of us, the amount of email you receive daily just keeps growing. Reading, answering, and filing those messages can consume a huge amount of your time, and serve as a source of frustration for your staff. But there are simple tools which you can learn and pass on to your staff which will help you reclaim hours of productive time every week, while minimizing stress. Learn the skills you need to master your “inbox” from Marsha Egan, an email productivity expert and business coach. Then share the tools with your team and streamline daily routines to increase everyone’s productivity.
Click here for the presentation . |
Presentation Skills
Speaker: Todd Dunn
As a multimedia presentation specialist with 18 years of experience in live event production, Todd Dunn has earned a reputation for making clients look and sound great. Learn from this expert how you too can look and sound great whether it is presenting to the Board of Trustees, the Chancellor, or your facilities team.
Presentation Pending Final Release.
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Closing Keynote
Stephen M.R. Covey will present APPA 2008’s closing keynote address “Execution at the Speed of Trust.” Covey is the author of The Speed of Trust, a groundbreaking and paradigm-shifting book that challenges our age-old assumption that trust is merely a soft, social virtue. Discover why establishing, growing, extending, and restoring trust with all stakeholders is today’s critical leadership competency.
Presentation Pending Final Release.
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