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Staff Contact Information

APPAs professional staff will assist you with any questions regarding APPA programs or membership. Just call 703-684-1446, or send an e-mail.  

E. Lander Medlin
Executive Vice President, ext. 229
lander@appa.org
Chief staff officer of the association. Contact for the Facilities Management Evaluation Program (FMEP). Serves as staff liaison to the Board of Directors, the Executive Committee, and to the CAPPA region.

John F. Bernhards
Associate Vice President, ext. 248
john@appa.org
Provides management oversight for APPA programs, administrative support and assists the Executive Vice President in general association management.

Jill Amstutz
Director of Communications and Marketing, ext. 238
jill@appa.org
Directs communications and marketing efforts.  Staff liaison to the RMA region, Professional Affairs Committee, and Awards and Recognition Committee.

Cotrenia Aytch
Registrar and Publication Sales Manager, ext. 235
cotrenia@appa.org
Manages publication sales, magazine subscriptions, and Job Express.  Registrar for educational programs.

Tom Base
Director of Membership and Outreach, ext. 232
tom@appa.org
Directs membership retention and recruitment efforts.  Responsible for membership database.  Staff liaison to the ERAPPA region and Membership Committee.

Chong-Hie Choi
Senior Director of Finance and Administration, ext. 223
choi@appa.org
Manages financial and administrative functions of the APPA office. Staff liaison to the PCAPPA region and the Board of Directors.

William J. DCosta
Accounting Manager, ext. 222
william@appa.org
Supports accounting function of the association. Contact for invoices/payments and accounts receivable.

Kisha DeSandies
Publications Manager, ext. 237
kisha@appa.org
Coordinates production of APPAs print and electronic publications.  Managing editor of Facilities Manager magazine; editor of Inside APPA e-newsletter. Provides marketing assistance.

Betty Farley
Administrative and Program Support, ext. 221
betty@appa.org
Provides administrative and secretarial support to APPA programs. Serves as first point of contact for incoming calls.

Steve Glazner
Director of Knowledge Management, ext. 236
steve@appa.org
Directs book, periodical, and research development (including the annual Facilities Performance Indicators survey and report). Editor of Facilities Manager. Staff liaison to the SRAPPA region, Information & Research Committee, and the Center for Facilities Research.

Suzanne Healy
Director of Professional Development, ext. 233
suzanne@appa.org
Directs APPA's professional development initiatives, tradeshow and sponsorship opportunities. Coordinates the Supervisor's Toolkit: Nuts and Bolts of Facilities Supervision. Staff liaison to the MAPPA region, Professional Development Committee and Certification Board.

Christina Hills 
Research Specialist, ext. 244
christina@appa.org
Supports APPA's information and research efforts, including surveys, member information requests, trends and statistics, and the Center for Facilities Research (CFaR).

Derrick M. Johnson, II
Professional Development and Certification Manager, ext. 228
derrick@appa.org
Manages the logistical requirements for all of APPA's professional development opportunities and manages APPA's certification programs.

R. Holly Judd
Executive Assistant to the Executive Vice President, ext. 234
holly@appa.org
Supports general administrative functions. Coordinates the Facilities Management Evaluation Program. Works with the APPA Board of Directors and Executive Committee.

Maxine Mauldin-Chappell
Exhibits Coordinator and Information Services Manager, ext. 245
mmauldin@appa.org
Provides administrative support to APPA programs.  Provides support for APPA conference exhibits.

Santianna Stewart
Membership & Outreach Manager, ext. 246
santianna@appa.org
Manages membership recruitment and retention, new member inquires, invoicing, and other customer service questions. Maintains accuracy of APPAs member records, provides outreach support for regional and chapter events and projects.

Leslie Young
Web and Database Systems Manager, ext. 230
leslie@appa.org
Manages APPAs database systems and provides technical assistance to members, committees, and staff.  Directs oversight of the website.