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Body of Knowledge

BOK Table of Contents

Part 1 – General Administration and Management

Content Coordinator: Jack Hug, APPA Fellow

SECTION 1-A: LEADERSHIP AND ADMINISTRATION

• Change Management
• Communication
• Leadership
• Organization
• Strategy and Leadership

SECTION 1-B: HUMAN RESOURCES MANAGEMENT

• Building an Effective Workforce
• Staff Development
• Strategic Role of Human Resources

SECTION 1-C: BUSINESS AND FINANCIAL MANAGEMENT

• Cost Allocation
• Financial Analysis and Control
• Modern Budgeting Issues
• Overview of Accounting Systems

Part 2 – Operations and Maintenance

Content Coordinator: Gary Reynolds, APPA Fellow

SECTION 2-A: PLANT MANAGEMENT

• Capital Renewal and Deferred Maintenance
• Emergency Preparedness and Business Continuity
• Facilities Condition Assessment
• Recapitalization Management
• Work Management

SECTION 2-B: BUILDING SYSTEMS

• Building Architectural and Structural Systems
• Building Control Systems
• Building Electrical Systems
• Building Interiors
• Building Fire Protection
• Building Mechanical Systems
• Elevator Systems

SECTION 2-C: PLANT SERVICES

• Custodial Services
• Facilities Maintenance and Operations
• Grounds Maintenance and Operations
• Solid Waste and Recycling

SECTION 2-D: CAMPUS SERVICES

• Campus Security
• Environmental Health and Safety

Part 3 – Energy, Utilities, and Environmental Stewardship

Content Coordinator: Darryl Boyce

SECTION 3-A: ENERGY UTILIZATION AND ENVIRONMENTAL STEWARDSHIP

• Campus Utility Systems Master Planning
• Central Monitoring and Control Systems
• Energy Management and Conservation
• Primary Fuel Management
• Regulatory Issues for Utility Plants
• Roadmap for Campus Environmental Sustainability

SECTION 3-B: DISTRICT ENERGY SYSTEMS

• Central Heating Plants
• Cogeneration
• Cooling Systems and Thermal Energy Storage
• Electrical Distribution Systems
• Energy Supply Alternatives

SECTION 3-C: OTHER UTILITIES

• Data and Voice Network Infrastructure
• Domestic and Fire Protection Water Supply and Distribution Systems
• Sewer and Storm Drain Systems

Part 4 – Planning, Design, and Construction

Content Coordinator: Bill Daigneau, APPA Fellow

SECTION 4-A: FACILITIES PLANNING

• Capital Planning
• Infrastructure Planning
• Master Planning
• Programming
• Site Development
• Space Planning and Administration

SECTION 4-B: FACILITIES DESIGN AND CONSTRUCTION

• The Building Commissioning Process
• Construction Contract Administration
• Construction Contracting Procedures and Contracts
• Design Management
• Project Delivery
• Project Organization and Management

SECTION 4-C: SPECIAL TOPICS

• Building Information Modeling
• In-House Design/Construction Services
• Real Estate
• Renovations
• Sustainable Design and Construction
• Value Management