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General Administration & Management Products
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101 Great Resumes.
Author: Ron Fry Now in a completely revised and updated edition, 101 Great Resumes is a necessary resource for anyone who needs tips on creating that eye-catching resume, or for anyone who simply needs a format to follow. This collection of resumes is designed to appeal to the widest audience possible, by covering the greatest range of formats, personal situations, and careers. In a job market that The New York Times called “the worst for college graduates in nearly a decade,” one in which the “job candidate is no longer calling the shots,” job seekers need al the help they can get! (Crisp Publication)
softcover, 216 pages, ISBN 1-56414-628-6 , Item C417
$ 27.00 (Member Price: $ 17.00)
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101 Smart Questions to Ask on Your Interview.
Author: Ron Fry From what to ask, when to ask it, and the kind of answers to expect, 101 Smart Questions to ask on Your Interview gives every candidate, from the first-timers to seasoned pros, the practical information and advice they need to ace the entire interview…and get their dream job. (Crisp Publication)
softcover, 192 pages, ISBN 1-56414-669-3 , Item C416
$ 28.00 (Member Price: $ 18.00)
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Accounting Cycle, The.
Author: Jay L. Jacquet & William C. Miller Jr. Written for the beginner, this concise guide maps out the accounting cycle: balance sheets, income statements, ledger transactions, trial balances, and closing entries. Ideal for small or new businesses, this book explains single-entry and double-entry accounting and cash versus accrual accounting.
softcover, 110 pages, ISBN 1-56052-667-X, Item C471
$ 28.00 (Member Price: $ 18.00)
Date Published: 2002
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Accounting Essentials.
Author: Jay Jacquet To run a business, numbers must be taken into account and factored into everyday decision-making, both major and minor. Understanding the numbers associated with day-to-day operations is no longer just the domain of the finance and accounting departments--everyone from lower-level staff to senior managers should learn the fundamentals of the cost of the organization's product or service, the price strategies involved, and the impact that short- and long-term decisions have on the bottom line. ACCOUNTING ESSENTIALS is an introductory course that teaches the basics of finance, accounting, and economic strategies in an easy-to-follow, easy-to-understand format complete with glossaries, diagrams, and self-tests. A companion title to this book is THE ACCOUNTING CYCLE, another Crisp Series book by Jay Jacquet. This book was written especially for nonfinancial managers or new business owners, and can be used in an academic setting or for self-study. It is an indispensable primer for learning and understanding accounting fundamentals, such as cash and accrual accounting, basic recordkeeping, ledger and journal entries, and financial statement preparation.
softcover, 112 pages, ISBN 1-56052-698-X, Item C472
$ 28.00 (Member Price: $ 18.00)
Date Published: 2005
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Achieving Job Satisfaction.
Author: Crisp Publications Are you getting as much satisfaction out of your job as you should? This book will help you determine your level of satisfaction and then it will assist you in making positive changes to increase both your satisfaction level and quality of work.
softcover, 38 pages, ISBN 1-56052-257-7, Item C419
$ 28.00 (Member Price: $ 18.00)
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Achieving Results.
Author: Lorna Riley, CSP In this title from the "Fifty-Minute" Book Series, you will learn how to achieve personal excellence through
a four-pronged process. Known in the book as Home, Help, Challenge, and Prize, they are your keys to building a winning personality and ultimately, getting what you want in life. (Crisp Publication)
softcover, 112 pages, ISBN 1-56052-609-2, Item C380
$ 28.00 (Member Price: $ 18.00)
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Air-Conditioning System Design Manual.
Author: Walter Grondzik This manual fills the void between theory and practice found in the typical academic course or textbook. It’s an excellent resource for entry-level engineers to get up to speed fast on the most commonly found HVAC applications. Features include:
• A strong applications focus
• Extensive material dealing with the design process, indoor air quality, and green design
• Appropriate for use as a senior or graduate level HVAC design text
hardcover, 410 pages, ISBN 978-1-933742-13-7, Item F325
$ 89.95 (Member Price: $ 76.00)
Date Published: 2007
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Americans With Disabilities Act.
Author: Mary B. Dickson This book is designed to help managers cope with the increasingly complex legal issue facing them in today’s business environment. In today’s workplace the concerns for individuals and their rights has come to our attention so it is important to be in compliance with the American Disability Act. Managers will learn how to enhance the performance of their employees with disability and contribute to their organization overall productivity. (Crisp Publication)
softcover, 144 pages, ISBN 1-56052-311-5, Item C394
$ 30.00 (Member Price: $ 20.00)
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APPA 2010 Podcast Programming.
Author: Various
Web-Based, Item Podcast10
$ 595.00 (Member Price: $ 295.00)
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APPA 2011 Podcast Programming.
Author: Various
Web-Based, Item Podcast11
$ 495.00 (Member Price: $ 295.00)
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Architectural and Structural Systems (PDF-O&M1).
Author: Warren Corman Downloadable PDF file of Chapter 23 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 10 pages, ISBN FM-23, Item FM-23
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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ASHRAE GreenGuide: The Design, Construction and Operation of Sustainable Buildings, 2nd edition.
Author: ASHRAE Technical Committees 1.10, Energy Resources, and 2.8, Building Environmental Impacts and Sustainability
This manual shows HVAC&R system designers how to participate effectively on design teams, from the earliest stages of the project through the resulting structure’s construction, operation, maintenance, and eventual demolition. It also includes: • LEED guidance for mechanical engineers (new chapter) • Indoor and outdoor effects of building systems on the local environment (new chapter) • Design techniques of related technical disciplines, such as plumbing and lighting • The interaction and influence between mechanical and electrical systems and architectural design
hardcover, 464 pages, ISBN 978-1-933742-85-4, Item F324
$ 79.95 (Member Price: $ 71.00)
Date Published: 2010 Note: Published by ASHRAE
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ASHRAE Guideline 0-2005 - The Commissioning Process.
Author: ASHRAE
The purpose of this Guideline is to describe the Commissioning Process capable of verifying that a facility and its systems meet the Owner’s Project Requirements. The procedures, methods, and documentation requirements in this guideline describe each phase of the project delivery and the associated Commissioning Processes from pre-design through occupancy and operation, without regard to specific elements, assemblies, or systems, and provide the following: (a) overview of Commissioning Process activities, (b) description of each phase’s processes, (c) requirements for acceptance of each phase, (d) requirements for documentation of each phase, and (e) requirements for training of operation and maintenance personnel. These Commissioning Process guideline procedures include the Total Building Commissioning Process (TBCxP) as defined by National Institute of Building Sciences (NIBS) in its Commissioning Process Guideline 0.
softcover, 59 pages, ISBN 1049-894X, Item F322
$ 59.00 (Member Price: $ 50.00)
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ASHRAE Guideline 4-2008 - Preparation of Operating and Maintenance Documentation for Building Systems.
Author: ASHRAE
The internationally recognized standard for IAQ defines the requirements for ventilation and air-cleaning system design, installation, commissioning, and operation and maintenance for all spaces intended for human occupancy except single-family houses, some multifamily structures, vehicles, and aircraft. This latest edition updates Standard 62.1-2004 and clarifies analysis of dehumidification. It has exceptions to the 65% RH limit and the requirements net-positive intake-airflow. It provides additional information for several occupancy categories, includes a new Appendix summarizing the documentation requirements in the standard, and presents proper design requirements for buildings that contain both ETS and ETS-free zones.
softcover, 18 pages, ISBN 1049-894X, Item F323
$ 39.00 (Member Price: $ 33.00)
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ASHRAE Standard 62.1-2007 -- Addenda -- Ventilation for Acceptable Indoor Air Quality.
Author: ASHRAE
The internationally recognized standard for IAQ defines the requirements for ventilation and air-cleaning system design, installation, commissioning, and operation and maintenance for all spaces intended for human occupancy except single-family houses, some multifamily structures, vehicles, and aircraft. This latest edition updates Standard 62.1-2004 and clarifies analysis of dehumidification. It has exceptions to the 65% RH limit and the requirements net-positive intake-airflow. It provides additional information for several occupancy categories, includes a new Appendix summarizing the documentation requirements in the standard, and presents proper design requirements for buildings that contain both ETS and ETS-free zones.
softcover, 14 pages, ISBN 1041-2336, Item F330
$ 65.00 (Member Price: $ 55.00)
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Attitude: Your Most Priceless Possession.
Author: Elwood N. Chapman & Wil McKnight
Polish people skills, energize your outlook, and retain a healthy perspective. This course will help you stay positive and focused in today's busy, pressure-filled world. Recognize how attitude affects your work. Use the eight attitude-adjustment techniques. Spread the magic of a positive attitude. (Crisp Publication)
softcover, 104 pages, ISBN 1-56052-664-5 , Item C370
$ 28.00 (Member Price: $ 18.00)
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Basics of Inventory Management.
Author: J. David Viale From Warehouse to Distribution Center. Learn: How to minimize inventory and maximize customer satisfaction; How different business environments affect inventory management; How to accurately determine necessary inventory levels; and How to set up a warehouse system for locating parts and products. (Crisp Publication)
softcover, 121 pages, ISBN 1-56052-361-1, Item C393
$ 28.00 (Member Price: $ 18.00)
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Benchmarking & Organizational Change, second edition.
Author: Mohammad H. Qayoumi, Ph.D., APPA Fellow
Fully revised and updated from the classic best-seller of 2000, Benchmarking & Organizational Change will assist in integrating the technical, human, and economic aspects of an organization in order to optimize your business and planning results. Author Mo Qayoumi, president of San Jose State University, helps organizations embrace rapid and perpetual change and practice the principles of effective benchmarking.
Benchmarking will achieve the following for your organization:
- stimulate creativity across the enterprise
- minimize or eliminate complacency and the superficial mindset
- expand horizons beyond your industry
- enhance sensitivity to external factors
- align your business strategies to action plans
- create an ongoing sense of urgency to remain competitive and, possibly, outpace your competition
softcover, 81 pages, ISBN 1-890956-63-5, Item A768
$ 45.00 (Member Price: $ 32.00)
Date Published: April 2012
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Body of Knowledge/BOK [1-year subscription].
Author: APPA BOK Content Writers
APPA’s Body of Knowledge (the BOK) completely updates the contents of Facilities Management: A Manual for Plant Administration — APPA’s major reference book published in three editions since 1984—and makes them available in a searchable digital database. The BOK is a core resource for the facilities management profession and serves as the foundation of learning for many of APPA’s programs and services, including the Institute for Facilities Management and APPA’s certification program. Access to the Body of Knowledge is through an annual subscription. APPA member institutions receive access to the BOK as part of their membership at no additional cost. Your subscription allows BOK access to anyone in your organization. Download the current table of contents.
, Item ABOK
$ 499.00 (Member Price: $ 199.00)
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Building an Effective Workforce (PDF-GA1).
Author: A.L. Zimmerman & John De Souza Downloadable PDF file of Chapter 9 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 22 pages, ISBN 1, Item FM-09
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Building Commissioning and Project Acceptance (PDF-PDC1).
Author: John A. Heinz & Rick Casault Downloadable PDF file of Chapter 63 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 29 pages, ISBN FM-63, Item FM-63
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Building Commissioning Handbook, The, second edition.
Author: John A. Heinz & Rick Casault
This popular handbook has been revised by the original authors (John A. Heinz and Rick Casault) to include the most up-to-date information on all aspects of building commissioning. This is your guide to: Staying on Budget; Improving the Quality of your Buildings; Meeting your Schedule; Increasing Energy Efficiency. Chapters outline the commissioning process from predesign to occupancy and explain the economics of commissioning and retrocommissioning.
softcover, 404 pages, ISBN 1-890956-28-7, Item A748
$ 95.00 (Member Price: $ 65.00)
Date Published: 2004 Note: Co-published by APPA and the Building Commissioning Association
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Building Electrical Systems (PDF-O&M2).
Author: Mohammad H. Qayoumi Downloadable PDF file of Chapter 26 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 35 pages, ISBN FM-26, Item FM-26
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Building Interiors (PDF-O&M3).
Author: Grace C. Kelley, with contributions by Marneth Ball Downloadable PDF file of Chapter 24 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 44 pages, ISBN FM-24, Item FM-24
$ 25.00 (Member Price: $ 15.00)
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Buildings....The Gifts That Keep On Taking.
Author: Rodney Rose, with David A. Cain, Ph.D., James Dempsey, and Rich Schneider Primary author Rodney Rose presents the oft-neglected considerations for the hidden costs and long-term management and maintenance of a facility built with donated money. Focusing on the concepts of Total Cost of Ownership (TCO), "Buildings…" is a timely, must-have tool for all educational facilities managers and other top university administrators.
softcover, 94 pages, ISBN 1-890956-38-4, Item A758
$ 82.00 (Member Price: $ 70.00)
Date Published: 2007
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Business Case for Renewable Energy, The.
Author: Andrea Putman & Michael Phillips Colleges and universities are saving money and even making money with renewable energy, which includes solar, wind, biomass, geothermal, and hydropower. They can either build a renewable energy project on or near campus, or they can buy renewable electricity generated by others through a local utility or other supplier. This book examines both approaches and explains how and why growing numbers of higher education institutions are powered by renewable energy. It provides guidance on how to consider the various technologies, ownership options, relationships with utilities, and financial strategies.
softcover, 153 pages, ISBN 13-978-1-56972-036-3, Item A756
$ 30.00 (Member Price: $ 20.00)
Note: A joint publication of NACUBO, APPA, and SCUP
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Business of Listening, The.
Author: Diana Bonet This book provides you with the listening know-how you need. It is a basic introduction to the skills that can help you become a better listener. The five sections of this book are full of tips and practical guidelines, case studies and checklists, and a useful device called the Listening Lab which helps you review and practice your skills. Listening styles and motivation are highly individual, so the necessary ingredient is you and your desire to improve. (Crisp Publication)
softcover, 104 pages, ISBN 1-56052-590-8, Item C360
$ 28.00 (Member Price: $ 18.00)
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Campus Housing Construction.
Author: Norbert W. Dunkel & James C. Grimm Provides information to assist college and university staff to better understand the components and processes associated with new residential construction. The book is designed to take the reader through the steps associated with construction from concept to closing documents.
softcover, 173 pages, ISBN 0-945109-07-5, Item F320
$ 53.00 (Member Price: $ 40.00)
Note: Published by the Association of College & University Housing Officers - International
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Campus Infrastructure, The (PDF-PDC-16).
Author: Frederick W. Mayer Downloadable PDF file of Chapter 53 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 23 pages, ISBN FM-53, Item FM-53
$ 25.00 (Member Price: $ 15.00)
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Campus Investment Package.
Author: Various
The Campus Investment Package includes:
- Strategic Capital Development: The New Model for Campus Investment;
- Buildings...The Gifts That Keep on Taking: A Framework for Integrated Decision Making;
- Planning & Managing the Campus Facilities Portfolio;
- Charting a New Course for Campus Renewal; and
- The Facilities Audit: A Process for Improving Facilities Conditions.
softcover, 569 pages, Item CIP
$ 237.00 (Member Price: $ 174.00)
Note: 5 great books at a 15% discount!
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Campus Mail Services (PDF-O&M4).
Author: James E. Ziebold Downloadable PDF file of Chapter 38 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 9 pages, ISBN FM-38, Item FM-38
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Campus Master Planning (PDF-PDC2).
Author: Clinton N. Hewitt Downloadable PDF file of Chapter 52 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 24 pages, ISBN FM-52, Item FM-52
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Campus Planning and Facility Development: A Comprehensive Bibliography.
Author: edited by Ira Fink
Fourth revised edition includes bibliographic citations for books and articles on facilities management and planning, specific campus building types, higher education history and administration, and more.
softcover, 197 pages, ISBN 1-885575-05-X, Item F310
$ 20.00 (Member Price: $ 5.00)
Note: Published by Ira Fink and Associates, Inc.
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Campus Security (PDF-O&M5).
Author: Loras Jaeger Downloadable PDF file of Chapter 37 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 22 pages, ISBN FM-37, Item FM-37
$ 25.00 (Member Price: $ 15.00)
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Campus Utility Systems Master Planning (PDF-EU1).
Author: Joel Goss Downloadable PDF file of Chapter 39 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 25 pages, ISBN FM-39, Item FM-39
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Cap - (Royal Blue).
Author: N/A APPA Cap with Logo and Tagline
, Item C-RB
$ 21.00 (Member Price: $ 18.00)
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Cap - (White).
Author: N/A APPA Cap with Logo and Tagline
, Item C-WHT
$ 21.00 (Member Price: $ 18.00)
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Capital Renewal and Deferred Maintenance Programs (PDF-O&M6).
Author: Harvey H. Kaiser Downloadable PDF file of Chapter 19 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 34 pages, ISBN FM-19, Item FM-19
$ 25.00 (Member Price: $ 15.00)
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Central Cooling Systems (PDF-EU2).
Author: Clark Thompson Downloadable PDF file of Chapter 45 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 38 pages, ISBN FM-45, Item FM-45
$ 25.00 (Member Price: $ 15.00)
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Central Heating Plants (PDF-EU3).
Author: David J. Miller Downloadable PDF file of Chapter 44 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 38 pages, ISBN FM-44, Item FM-44
$ 25.00 (Member Price: $ 15.00)
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Central Monitoring and Control Systems (PDF-EU4).
Author: Carl Ruther Downloadable PDF file of Chapter 41 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 51 pages, ISBN FM-41, Item FM-41
$ 25.00 (Member Price: $ 15.00)
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Changing Currents in Deregulation.
Author: Edited by Mohammad H. Qayoumi, Ph.D. Contributors include Goodman, Matteson, Moury, Qayoumi, Sze, and Wang. This book provides a look at electric deregulation in the United States--from the rolling blackouts in California to Pennsylvania's success with electricity restructuring. Included are a history of the industry, electricity pricing and availability, the role of natural gas, and predictions for future efforts in restructuring. Included in the appendices are essays from individuals working in the field.
softcover, 89 pages, ISBN 1-890956-21-X, Item A741
$ 20.00 (Member Price: $ 10.00)
Date Published: 2001
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Charting a New Course for Campus Renewal.
Author: Rod Rose In April 1998 a powerful conference brought together representatives from the public universities of New Mexico to discuss the serious problem of capital renewal and deferred maintenance of the state's campus facilities. Speakers included Harvey Kaiser, Doug Christensen, Chris Christofferson, Ron Hicks, John Bruning, Wayne Leroy, and Val Peterson, as well as representatives of New Mexico's Commission on Higher Education and other organizations. Author Rod Rose has summarized the valuable presentations and insights garnered at the New Mexico Higher Education Symposium on CRDM, which are easily applicable to other states or systems. The book first establishes the context which led to this gathering of experts, then provides a set of common vocabulary from which to speak. Several planning models are presented and various financing options discussed. Included are policy and funding implications, lessons learned, and approaches for future collaborations at the state and national levels.
softcover, 53 pages, ISBN 1-890956-11-2, Item A730
$ 30.00 (Member Price: $ 15.00)
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Cleanliness and Learning in Higher Education [PDF].
Author: Jeffrey L. Campbell, principal author, and Alan S. Bigger, APPA Fellow, principal investigator
This national study of college students determined there is a correlation between the cleanliness of a school’s facilities and students’ academic achievement. Conducted through the Center for Facilities Research (CFaR) at APPA – the association promoting leadership in educational facilities – and co-sponsored by ISSA, the study was based around the five levels of clean identified in APPA’s Custodial Staffing Guidelines for Educational Facilities. Of the 1481 students polled, 88 percent reported that the lack of cleanliness becomes a distraction at APPA Level 3 (Casual Inattention) and Level 4 (Moderate Dinginess). Eighty-four percent reported that they desire APPA Level 1 (Orderly Spotlessness) or Level 2 (Ordinary Tidiness) standard of cleanliness to create a good learning environment. Cleanliness ranked as the fourth most important building element to impact the students’ personal learning.
PDF, 144 pages, ISBN 1-890956-58-9, Item PDF-02
$ 30.00 (Member Price: $ 0.00)
Date Published: 2008 Note: Presented by APPA's Center for Facilities Research (CFaR) & ISSA
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Cogeneration (PDF-EU5).
Author: Paul Hoemann Downloadable PDF file of Chapter 46 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 18 pages, ISBN FM-46, Item FM-46
$ 25.00 (Member Price: $ 15.00)
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Communication for Quality Services (PDF-GA2).
Author: Edward C. Bogard Downloadable PDF file of Chapter 5 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 28 pages, ISBN FM-05, Item FM-05
$ 25.00 (Member Price: $ 15.00)
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Communication is the Key.
Author: H. Val Peterson
A collection of 50 essays and articles written for Facilities Manager magazine and several regional and departmental newsletters. Author Val Peterson is a Past APPA President who worked as a facilities professional for more than 30 years. These short pieces each touch on an important aspect of communication for your personal and professional life. Major sections include Communication is the Key, The Key to Customer Service, Key Tips for Facilities Professionals, The Key to Leadership and Change, and The Key to Survival: Humor. Peterson's articles are interesting, funny, and most importantly, useful.
softcover, 183 pages, ISBN 1-890956-1, Item A739
$ 42.00 (Member Price: $ 21.00)
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Connecting the Dots...the Essence of Planning.
Author: Edited by Rod Rose In this collection of 25 articles from the SCUP journal, Planning for Higher Education, you'll learn innovative approaches to the capital planning profession that determine the future physical character of an institution and the capability of facilities to support its programs.
softcover, 250 pages, ISBN 0-9700413-4-9, Item D304
$ 85.00 (Member Price: $ 75.00)
Note: Selected by the journal's editor and published by the Society for College & University Planning.
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Construction Contract Administration (PDF-PDC3).
Author: Donald J. Guckert Downloadable PDF file of Chapter 62 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 40 pages, ISBN FM-62, Item FM-62
$ 25.00 (Member Price: $ 15.00)
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Construction Contracting Procedures and Contracts (PDF-PDC4).
Author: James J. Putkey Downloadable PDF file of Chapter 61 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 26 pages, ISBN FM-61, Item FM-61
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Contract Management or Self-Operation: A Decision-Making Guide for Higher Education.
Author: Philip J. Goldstein, Daphne E. Kempner, and Sean C. Rush
Offers an objective framework for deciding how best to operate any campus function. The book emphasizes the questions administrators should ask and the analysis they should perform to determine whether self-operation, contract management, or some combination will offer the best opportunities for meeting the institution's goals and objectives. Published by APPA for the Council of Higher Education Management Associations.
softcover, 87 pages, ISBN 0-913359-73-4, Item A681
$ 50.00 (Member Price: $ 25.00)
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Contracting for Facilities Services.
Author: APPA
Provides decision-makers with practical information on how to work with outside contractors in the facilities area. Topics include make-or-buy competitive procurement, partnering for successful service contracting, moving from contracted to in-house operations, and case studies on painting, custodial, and grounds. The authors provide sample specs and contracts and offer real-world advice on the opportunities and pitfalls of privatization.
softcover, 178 pages, ISBN 0-913359-82-3, Item A690
$ 35.00 (Member Price: $ 18.00)
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Contracting for Services (PDF-GA3).
Author: William D. Middleton & Jay W. Klingel
Downloadable PDF file of Chapter 17 of Facilities Management: A Manual for Plant Administration, third edition.
PDF, 13 pages, ISBN FM-17, Item FM-17
$ 25.00 (Member Price: $ 15.00)
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Control Systems (PDF-O&M7).
Author: John P. Sluis Downloadable PDF file of Chapter 27 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 18 pages, ISBN FM-27, Item FM-27
$ 25.00 (Member Price: $ 15.00)
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Cost Allocation (PDF-GA4).
Author: William J. Stauff Downloadable PDF file of Chapter 15 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 30 pages, ISBN FM-15, Item FM-15
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Cover Letters! Cover Letters! Cover Letters!.
Author: Richard Fein Completely revised, updated, and featuring more examples, Cover Letters! Cover Letters! Cover Letters! is for anyone and everyone on the job-search trail, from new college grads to veteran managers. Whether responding to newspaper ads, conducting an outreach campaign or using letters to “network” with colleagues and acquaintances, this book offers multiple samples of every conceivable kind of letter to help the user land that perfect job. Includes detailed advice and current examples such as, letters following up on interviews, letters turning down a job offer, and letters thanking a colleague for an introduction. Written by a leader in the career search field, Cover Letters! Cover Letters! Cover Letters! is the perfect reference users will turn to again and again. (Crisp Publication)
Softcover, 192 pages, ISBN 1-56414-262-0 , Item C410
$ 28.00 (Member Price: $ 18.00)
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Creating a Service Culture: Making the Customer Connection.
Author: APPA
Customer service means different things to different people. On an educational campus, facilities officers deal with myriad constituent groups, including faculty, staff, students, parents, and members of the community. This book, written by well-known experts in the educational facilities profession, offers plenty of tips and insights into making the customer connection.
softcover, 134 pages, ISBN 1-890956-31-7, Item A752
$ 35.00 (Member Price: $ 20.00)
Date Published: 2005
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Custodial Guidelines/CleanOpsStaff Package.
Author: APPA and Hunter Consulting & Training
This is a fully updated and revised software application that supplements APPA's popular publication, Operational Guidelines for Educational Facilities: Custodial, third edition. CleanOpsStaff-3ed includes the five APPA Appearance Levels, 33 standard room categories, custodial data in cleanable square feet (csf), and much more. The software is network-enabled, allowing real-time file sharing. CleanOpsStaff-3ed performs all the calculations of the Operational Guidelines: Custodial publication, generates reports, generates audit package with LEED Existing Building EQ credits calculation. In addition, you can export reports and other data to Excel, Word, or PowerPoint. This purchase includes the book and a Product Code for activation of the software, as well as 60 days of tech support from the software developer.
softcover, 356 pages, Item A764-P
$ 455.00 (Member Price: $ 360.00)
Date Published: 2011-2012 Note: Exclusively available from APPA
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Custodial Services (PDF-O&M8).
Author: J. Kirk Campbell Downloadable PDF file of Chapter 32 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 15 pages, ISBN FM-32, Item FM-32
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Decaying American Campus, The: A Ticking Time Bomb.
Author: Sean C. Rush & Sandra L. Johnson
This landmark study provides the full report of the 1988 APPA/NACUBO survey of capital renewal & deferred maintenance needs at U.S. colleges and universities.
softcover, 136 pages, ISBN 0-913359-47-5, Item A03A
$ 10.00 (Member Price: $ 5.00)
Date Published: 1989
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Decision Making (PDF-GA5).
Author: James E. Christenson
Downloadable PDF file of Chapter 4 of Facilities Management: A Manual for Plant Administration, third edition.
PDF, 14 pages, ISBN FM-04, Item FM-04
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Design and Construction Project Management (PDF-PDC5).
Author: Robert V. Lashaway Downloadable PDF file of Chapter 57 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 20 pages, ISBN FM-57, Item FM-57
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Design Considerations for Datacom Equipment Centers.
Author: N/A Gives the basic information for the design of Datacom facilities. Describes cooling systems, design criteria, HVAC loads, air distribution, and air and liquid cooling.
softcover, ISBN 978-1-931862-94-3, Item F331
$ 54.00 (Member Price: $ 46.00)
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Designing Creative Resumes.
Author: Gregg Berryman It will help you to build a unique document that reflects your individual skill and imagination as it explains step-by-step, how to write, design, produce, and control the quality of your own creative resume. Valuable tips on typography, page design, resume production and printing will provide the confidence needed to produce a high quality advertisement for your most important client-----yourself.
softcover, 144 pages, ISBN 1-56052-605-X, Item C386
$ 35.00 (Member Price: $ 25.00)
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Designing for Value (PDF-PDC6).
Author: Lee C. Murray Downloadable PDF file of Chapter 60 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 20 pages, ISBN FM-60, Item FM-60
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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DeWalt Building Contractor’s Licensing Exam Guide.
Author: Various authors
This all-in-one study guide for contracting professionals contains valuable exam preparation material that can be applied to any state in the country. Newly revised, this book is ideal for helping readers prepare for and pass the certified general and residential contractor licensing exams – on the first attempt! Comprehensive coverage is also extremely useful to those preparing to take the master builder licensing exam. Valuable information on site plans, excavation, framework, concrete, masonry, framing, steel construction, and more makes this the most all-inclusive contractor’s licensing and certification guide available.
softcover, 220 pages, ISBN 0977000370, Item C443
$ 30.00 (Member Price: $ 20.00)
Date Published: 2007
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DeWalt Construction Estimating Professional Reference.
Author: Adam Ding
This unique and easy-to-understand pocket guide was developed by a real-world contractor who has perfected the art of construction estimating! The DEWALT Construction Estimating Professional Reference is the only resource individuals need for learning to successfully bid on a variety of construction projects. Chock-full of practical advice based on the author’s real-life experience in bidding countless construction jobs, this essential reference explores such key topics as forms and checklists, subcontractors and suppliers, procedures, trade evaluation, costs, profit, and overheads, and much more!
softcover, 384 pages, ISBN 0-9777183-0-1, Item C432
$ 30.00 (Member Price: $ 20.00)
Note: New low price!
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DeWalt Construction Safety/OSHA.
Author: Paul Rosenberg
All of the essential safety requirements for construction job sites across the US are brought together into this one, single-volume resource for industry professionals. More than 350 pages of OSHA-compliant reference material gives readers total access to critical safety information as it applies to scaffolding, ladders, fall protection, protective equipment, electricity, working in trenches, demolition, and much more. Information is featured for everything that contractors, service technicians, maintenance personnel, plant managers, engineers, designers, and architects need to know about OSHA. Effective safety plans and sample forms are also included, making this the number one pocket reference for safety and OSHA-related regulations.
softcover, 384 pages, ISBN 0-9777183-3-6, Item C438
$ 30.00 (Member Price: $ 20.00)
Note: New low price!
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DeWalt Constructon Professional Reference.
Author: Paul Rosenberg
This outstanding “answer book” is the perfect professional reference for questions concerning basic building disciplines. The DEWALT® Construction Professional Reference features at-a-glance information on hardware sizing, correct nailing patterns, walls and flooring, doors and door openings, roof pitches, stairway stringers, steel, excavation, masonry, and much more! With illustrative diagrams and construction documents for use on the jobsite, this valuable reference is sure to be an effective tool from the configuration of a job to its conclusion.
softcover, 384 pages, ISBN 9759709-8-4, Item C424
$ 30.00 (Member Price: $ 20.00)
Note: New lower price!
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DeWalt Contractor's Forms & Letters.
Author: Paul Rosenberg
The most comprehensive contractor’s forms and letters reference available comes with an accompanying CD that allows users to easily and effectively manage every area of their contracting business! This extraordinary CD resource contains a user-friendly interface in which all of the forms and letters are easy to find and utilize in both Microsoft Word and Excel formats. Together, the book and CD provide over 150 of the most useful forms and letters available on topics such as general company and staff communications, customer correspondence, accounting notices, and more!
softcover, 251 pages, ISBN 0-977718-3-28, Item C469
$ 30.00 (Member Price: $ 20.00)
Date Published: 2008
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DeWalt DATACOM Professional Reference.
Author: Paul Rosenberg
This helpful pocket reference guide for the data and voice industry is the only one of its kind for the design, installation, testing, and troubleshooting of teledata, computer, video, and other cabling applications. This thoroughly revised and updated edition includes CAT 6 cabling in addition to graphs, tables, diagrams and charts involving LAN, RING and other types of networking, ethernet, fiberoptic, internet and much more.
softcover, 384 pages, ISBN 0-9759709-3-3, Item C425
$ 30.00 (Member Price: $ 20.00)
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DeWalt Electrical Code Reference.
Author: American Contractors
An absolute must-have for anyone working with residential electrical systems, the DEWALT Electrical Code Reference will provide users with 80 pages of illustrated code requirements, violations, and installation concerns. Based on the National Electrical Code® 2008, this book covers everything from branch circuits to panel board wiring to conductor ampacity tables and more. With a compact format that fits perfectly in a toolbox and a quick-reference format that makes important information easy to find, this book is the perfect job site companion. And because it is updated to reflect the very latest industry standards, this is the ultimate reference for electrical installations.
softcover, 79 pages, ISBN 0-9777183-6-0, Item C464
$ 30.00 (Member Price: $ 20.00)
Date Published: 2007 Note: New lower price!
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DeWalt Electrical Estimating Professional Reference.
Author: Paul Rosenberg Successfully bid on contracting jobs anywhere! The DEWALT® Electrical Estimating Professional Reference offers complete coverage of the traditional methods of estimating as well as the “hurry up” methods, while explaining how and when to use them. This invaluable tool puts information at your fingertips, from knowing material and labor costs to understanding overhead and profit margins, and is an important guide to the success of any professional electrician’s business.
softcover, 384 pages, ISBN 0-9770003-0-3, Item C427
$ 30.00 (Member Price: $ 20.00)
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DeWalt Electrical Licensing Exam Guide.
Author: Ray Holder DEWALT® Electrical Certification Exam Guide is a complete and comprehensive electrical exam test preparation guide. This new “standard” for the electrical industry will help readers prepare to pass the Contractors, Journeyman, Masters, Residential, Maintenance, and Sign licensing exams.
softcover, 224 pages, ISBN 0-9770003-4-6, Item C431
$ 30.00 (Member Price: $ 20.00)
Note: New low price!
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DeWalt Electrical Professional Reference.
Author: Paul Rosenberg Find answers quickly and easily with this on-the-job reference! Updated to the 2005 NEC®, the DEWALT® Electrical Professional Reference is the standard reference tool for professionals working in the electrical industry. It is packed with charts, diagrams, formulas, tables, and current code standards on many aspects of designing and installing electrical services. This book also includes valuable information on ampacity, motors, controllers, circuits, overload protection, raceways, wiring, voltage, lighting, and more.
softcover, 384 pages, ISBN 0-9759709-2-5, Item C426
$ 30.00 (Member Price: $ 20.00)
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DeWalt HVAC Estimating Professional Reference.
Author: Adam Ding
Mechanical estimators, building contractors, and technical trade contractors alike will benefit from the straightforward, must-know HVAC estimating information that this book provides. The DEWALT® HVAC Estimating Professional Reference guides readers through each step of the HVAC bidding process, beginning with identifying potential business opportunities, and progressing to estimating, conducting cost analysis, reviewing contracts, and finally, to closing the deal. On-site worksheets, “Getting the Job” tips, and math shortcuts offer additional tools, making this a concise yet comprehensive resource for anyone preparing to bid for an HVAC job.
softcover, 384 pages, ISBN 0977718352 , Item C454
$ 30.00 (Member Price: $ 20.00)
Date Published: 2008 Note: New low price!
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DeWalt HVAC Professional Reference.
Author: Paul Rosenberg
With regards to various aspects of installation, service, testing, and balancing, the DEWALT® HVAC Professional Reference is the number one pocket reference guide for the HVAC industry. Comprehensive coverage includes compressors, duct sizing, heat transmission conversion factors, temperature and pressure, fans, air velocities, refrigeration characteristics, thermostats, and much more. Compact but powerful, this handy pocket reference helps service technicians become experts on the job!
softcover, 384 pages, ISBN 0-9759709-4-1, Item C428
$ 30.00 (Member Price: $ 20.00)
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DeWalt HVAC Technician Certification Exam Guide.
Author: Norm Christopherson The DEWALT® HVAC Certification Exam Guide is the most complete and comprehensive HVAC technician certification book available. This new “standard” for the climate control industry will help readers pass the NATE, ICE, RSES Certification, HVAC Excellence, and HVAC Technician Licensing Exams. Innovative coverage also makes this exam guide extremely useful for studying and preparing for the state limited energy license and HVAC contractor licenses.
softcover, 244 pages, ISBN 0-9770003-3-8, Item C430
$ 30.00 (Member Price: $ 20.00)
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DeWalt HVAC/R Professional Reference, Master Edition.
Author: Paul Rosenberg The HVAC/R industry requires more specialized skills and information than any other trade, and this new book meets that demand head-on! With more than 500 pages of extensive information on such important topics as refrigeration systems, piping, ductwork, motors, compressors, fans, pumps and more, this "answer book" is one of the most complete HVAC/R professional references available. Practical troubleshooting techniques and service call procedures for understanding and maintaining all heating and cooling systems are featured. Ample safety coverage and the inclusion of plan symbols, materials, and conversion factors round out the exceptional features of this "must have" pocket reference.
softcover, 300 pages, ISBN 0977000389, Item C439
$ 30.00 (Member Price: $ 20.00)
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DeWalt Lighting & Maintenance Professional Reference.
Author: Paul Rosenberg
The DEWALT® Lighting and Maintenance Professional Reference is a two-part reference guide. Part one covers the design, selection, and installation of lighting systems for residential, commercial, and industrial applications. Part two references valuable electrical and general maintenance material including safety issues so important on the job today. Comprehensive coverage progresses from an examination of lighting and lamps, HIDs, fluorescents, and incandescents to electrical maintenance, meters and testing, motor maintenance, power transmission, and, finally, communication systems.
softcover, 384 pages, ISBN 0-9759709-5-X, Item C434
$ 30.00 (Member Price: $ 20.00)
Note: New low price!
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DeWalt Plumbing Code Reference.
Author: American Contractors Exam Services
Based on the 2006 International Plumbing Code® and authored by an industry leader in contractor education, the DEWALT Plumbing Code Reference is a must-have for novice and experienced plumbers alike. With 80 pages of illustrated code requirements, violations, and installation concerns, the book covers everything from materials, water heaters, and bathrooms, to backflow, isometrics, and trenching. Ideal for anyone required to work with plumbing systems or at home do-it-yourselfers, this resource will provide the critical information needed to get the job done right - the first time.
softcover, 78 pages, ISBN 0-9777183-7-9, Item C463
$ 30.00 (Member Price: $ 20.00)
Date Published: 2008 Note: New lower price!
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Dewalt Plumbing Estimating Professional Reference.
Author: Adam Ding
Designed to provide plumbing professionals with the knowledge and tools to make successful bids, this book is the perfect pocket guide for on-the-job success. The DEWALT® Plumbing Estimating Professional Reference addresses every step of the bidding process, from preparing proposals and making accurate estimates of supplies and man-hours, to reviewing contracts and finalizing the deal. With quantity take-off checklists, estimating forms, and other on-site worksheets, this book is a valuable reference tool, both for use in preparing a bid from the office, or in making on-the-job decisions and calculations.
softcover, 350 pages, ISBN 0977718344, Item C444
$ 30.00 (Member Price: $ 20.00)
Date Published: 2008 Note: New low price!
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DeWalt Plumbing Licensing Exam Guide.
Author: American Contractors Exam Services
Get the advantage you need to prepare for and pass the Plumbing Licensing Exam! This "must have" guidebook offers the most complete exam prep information available for use by plumbing professionals in every state of the nation. Based upon the 2006 International Plumbing Code®, this expansive resource covers the journeyman, apprentice, master, and contractor licensing exams, as well as ICC Certification. Readers are given access to all aspects of the plumbing industry, from general theory to common construction management philosophies. Test-taking strategies, exam prep guidelines, exam rules and regulations, and realistic sample exams are all highlighted.
softcover, 226 pages, ISBN 0977000362 , Item C442
$ 30.00 (Member Price: $ 20.00)
Note: New low price!
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DeWalt Residential Remodeling & Repair Professional Reference.
Author: Paul Rosenberg
The DEWALT Residential Remodeling & Repair Professional Reference contains the essential facts and figures for almost every aspect of residential construction and residential remodeling available. In it you will find valuable information on door framing and finishing, paint and caulking applications, walls and finishing, roofing and siding, telephone and cable TV wiring, fastener weights and strengths, rope strength, saw blades, and much, much more. Supportive wiring diagrams, plumbing diagrams, and concrete and masonry diagrams provide the added clarity readers need to succeed both at home and on the job.
softcover, 150 pages, ISBN 097771831X, Item C440
$ 30.00 (Member Price: $ 20.00)
Note: New low price!
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DeWalt Security, Sound & Video Professional Reference.
Author: Paul Rosenberg This outstanding pocket guide is designed for use on-the-job by security, sound, and video professionals. It is chock full of everything users need for working with security, sound, and video equipment and features installation requirements, formulas, technical data, and maintenance forms. Abundant charts, tables, and graphs are also included that cover sensor application, speaker impedance, voltage drops, satellite TV, and more. Helpful troubleshooting tips help readers prepare for common problems likely to be encountered in the field.
softcover, 384 pages, ISBN 0-9770003-2-X, Item C435
$ 30.00 (Member Price: $ 20.00)
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DeWalt Spanish/English Construction Dictionary.
Author: Paul Rosenberg
The number one pocket dictionary for the construction industry is here! This illustrated dictionary of the most common construction terms features Spanish and English definitions listed by trade as well as alphabetically! By far the easiest-to-use reference available, the DEWALT® Illustrated Spanish/English Construction Dictionary boasts more than 200 illustrations that augment definitions and phrases relating to such important topics as employment, concrete and masonry, site work and demolition, construction safety and tools, carpentry and structural work, and much more.
softcover, 384 pages, ISBN 0-9770003-9-7, Item C437
$ 30.00 (Member Price: $ 20.00)
Note: New lower price!
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DeWalt Wiring Diagrams.
Author: Paul Rosenberg
The DEWALT® Wiring Diagrams Professional Reference is a must for anyone who installs or replaces electrical wiring. Filled with hundreds of diagrams and illustrations that are clear and easy to find, this handy pocket-guide covers everything from outlets, switches, lighting, motors, and controls to power distribution, transformers, grounding, low voltage, and hazardous locations. Basic wiring guidelines and specifications are also included to make this book as valuable a tool on-the-job as a pair of wire cutters.
softcover, ISBN 0975970976, Item C441
$ 30.00 (Member Price: $ 20.00)
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District Heating and Cooling Distribution Systems (PDF-EU6).
Author: Douglas L. Spellman Downloadable PDF file of Chapter 47 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 14 pages, ISBN FM-47, Item FM-47
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Dynamics of Diversity.
Author: Odette Pollar and Rafael Gonzalez An interactive, easy-to-read book designed to help you implement successful, productive diversity programs. The case studies, assessments, surveys, and exercises guide you through the potential minefield of organizational change. Most importantly, this book provides straightforward advice for developing an inclusive environment where different perspectives are valued, encouraged, and rewarded
softcover, 96 pages, ISBN 1-56052-247-X, Item C400
$ 28.00 (Member Price: $ 18.00)
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Education, Training, and Development (PDF-GA6).
Author: Wilma Mpelo
Downloadable PDF file of Chapter 10 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 27 pages, ISBN FM-10, Item FM-10
$ 25.00 (Member Price: $ 15.00)
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Educational Facilities Professional's Practical Guide to Reducing the Campus Carbon Footprint/Sustainability Guide [PDF].
Author: Hignite, Karla As more institutions respond to the American College & University Presidents Climate Commitment, or are otherwise responsible for campus environmental stewardship, this implementation guide gives educational facilities professionals a practical framework for moving forward in their unique role within this process. The intent is to help facilities managers maximize their specific contributions and share their expertise and knowledge while working in tandem with other campus stakeholders to meet their institutions’ goals of carbon neutrality and reduced greenhouse gas emissions. Generously sponsored and supported by AEI, Affiliated Engineers Inc.
PDF, 30 pages, ISBN 1-890956-48-1, Item PDF-03
$ 0.00 (Member Price: $ 0.00)
Date Published: 01/2009 Note: An APPA Thought Leaders Report, produced under the auspices of the Center for Facilities Research (CFaR)
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Electric Restructuring and Utilities Deregulation: A Facility Manager's Guide.
Author: APPA Campus and industry experts provided chapters on the changing market due to electric deregulation and the opportunities and challenges awaiting educational institutions. Chapters discuss the state of the industry, stranded costs, statewide policy issues, working with the local electric provider to lower costs, conserving energy in a deregulated market, buying clean power, procuring energy services, and much more.
softcover, 195 pages, ISBN 1-890956-04-X, Item A726
$ 15.00 (Member Price: $ 5.00)
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Electrical Distribution Systems (PDF-EU7).
Author: Mohammad H. Qayoumi Downloadable PDF file of Chapter 48 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 24 pages, ISBN FM-48, Item FM-48
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Elevator Systems (PDF-O&M9).
Author: Bryan R. Hines Downloadable PDF file of Chapter 29 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 8 pages, ISBN FM-29, Item FM-29
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Emergency Management (PDF-O&M10).
Author: Richard S. Fowler, with contributions by Nadesan Permaul, Jill Finlayson, Treacy Malloy, & Robert Collins Downloadable PDF file of Chapter 22 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 23 pages, ISBN FM-22, Item FM-22
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Employee Relations (PDF-GA7).
Author: James Thiry Downloadable PDF file of Chapter 8 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 52 pages, ISBN FM-08, Item FM-08
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Employee Suggestion Systems.
Author: Robert L. Bassford, MBA and Charles L. Martin, Ph.D. Read and Learn: Principles of successful employee suggestion system; Three dozen questions to stimulate ideas; the eight-step process for setting up an employee suggestion system; and 12 key issues that must be addressed. (Crisp Publication)
softcover, 111 pages, ISBN 1-56052-395-6, Item C397
$ 28.00 (Member Price: $ 18.00)
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Energy Management and Conservation (PDF-EU8).
Author: M. Reza Karkia Downloadable PDF file of Chapter 40 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 15 pages, ISBN FM-40, Item FM-40
$ 25.00 (Member Price: $ 15.00)
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Environmental Aspects of Facilities Planning and Construction (PDF-PDC7).
Author: Donald L. Tilton Downloadable PDF file of Chapter 55 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 10 pages, ISBN FM-55, Item FM-55
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Environmental Compliance Assistance Guide, second edition.
Author: APPA/CSHEMA
This second edition of Environmental Compliance Assistance Guide for Colleges and Universities updates the key environmental rules and regulations affecting physical surroundings of our campuses. Facilities and campus safety professional can use this comprehensive guide to assist them in meeting current environmental regulation requirements. Covers the following regulations:
- Clean Air Act (CAA)
- Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA)
- Emergency Planning and Community Right-to-Know Act (EPCRA)
- Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA)
- Resource Conservation and Recovery Act (RCRA)
- Safe Drinking Water Act (SDWA)
- Toxic Substance Control Act (TSCA)
- and much more
softcover, 106 pages, ISBN 1-890956-45-7, Item A761
$ 91.00 (Member Price: $ 66.00)
Date Published: 2008
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Environmental Health and Safety (PDF-O&M11).
Author: Ralph O. Allen Downloadable PDF file of Chapter 36 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 23 pages, ISBN FM-36, Item FM-36
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Evaluating Facilities Organizations (PDF-GA8).
Author: Thomas F. Vacha Downloadable PDF file of Chapter 6 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 8 pages, ISBN FM-06, Item FM-06
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Event Planning for Everyone.
Author: Kathleen Begley To be a successful event planner takes a special person with a combination of creative and organizational skills. Attention to detail is a must, as is generating theme ideas for the event, launching an effective marketing campaign, and, if necessary, dealing with the unexpected. EVENT PLANNING FOR EVERYONE helps you develop and organize your ideas for your next event with a variety of tools and checklists to help you keep track of all the necessary details, from developing a budget to selecting a location to writing a press release. This book helps you pull it all together and have fun in the process! (Crisp Publication)
softcover, 152 pages, ISBN 1-4239-5528-5, Item C445
$ 28.00 (Member Price: $ 18.00)
Date Published: January 22, 2007
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Expedited Shipping Fee.
, Item SHIP_EXP
$ 10.00 (Member Price: $ 10.00)
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Facilitation Skills for Team Leaders.
Author: Donald Hackett, Ph.D. and Charles L. Martin, Ph.D. A hands-on, practical guide for making teams work. From defining a vision for your organization to making that vision a reality, you will learn how to manage meetings and teams, deal with difficult team members, and ask questions that produce results. Armed with the ideas, exercises, and tools this book provides, you will be on your way to becoming an effective, empowering facilitator and an even greater asset to your organization. (Crisp Publication)
softcover, 96 pages, ISBN 1-56052-199-6, Item C387
$ 28.00 (Member Price: $ 18.00)
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Facilities Audit: A Process for Improving Facilities Conditions, The [PDF].
Author: Harvey H. Kaiser
This classic handbook guides you step-by-step through all phases of your own facilities condition inspection and helps you assess the functional performance of your buildings and infrastructure. In addition, the book will help you quantify maintenance deficiences, summarize inspection results, and present the audit findings for improved funding for capital renewal.
PDF, 102 pages, ISBN 0-913359-71-8, Item A680
$ 45.00 (Member Price: $ 30.00)
Date Published: 1993 Note: Revised edition of the author's Facilities Audit Workbook.
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Facilities Committee, The.
Author: Harvey H. Kaiser
Facilities committees help shape the physical character of their institutions by ensuring that their campuses are functional, attractive, and well maintained. Author Harvey H. Kaiser explains how facilities committees can help develop effective facilities policies and practices and ensure that the necessary infrastructure is in place for academic, residential, extracurricular, and co-curricular programs and services. Includes chapters on the purpose and role of the committee, responsibilities, composition, and tips for effective facilities committees. Published as part of AGB's Effective Committee Series.
softcover, 48 pages, ISBN 978-0-926508-14-9, Item F341
$ 25.00 (Member Price: $ 20.00)
Date Published: 2012 Note: Published by the Association of Governing Boards
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Facilities Condition Assessments (PDF-O&M12).
Author: Harvey H. Kaiser Downloadable PDF file of Chapter 20 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 26 pages, ISBN FM-20, Item FM-20
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Facilities Maintenance and Operations (PDF-O&M13).
Author: J. Richard Swistock Downloadable PDF file of Chapter 30 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 17 pages, ISBN FM-30, Item FM-30
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Facilities Programming: Uniting Institutional Needs and Vision with Architectural Design and Construction (PDF-PDC8).
Author: Arthur J. Lidsky Downloadable PDF file of Chapter 56 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 13 pages, ISBN FM-56, Item FM-56
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Facilities Renewal at the Small College.
Examines how small campuses handle capital renewal and deferred maintenance issues. Contents discuss planning for healthy facilities, improving the funding commitment, designing and managing a renewal project, and more.
softcover, 56 pages, ISBN 0-913359-61-0, Item A669
$ 10.00 (Member Price: $ 5.00)
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Facility Management Shared Services: The Balance Between In-House Services and Outsourcing [PDF].
Author: Jeffrey L. Campbell
Facility Management Shared Services: The Balance Between In-House Services and Outsourcing focuses on the symbiotic and collaborative relationships and partnerships are working with outsourced contracted services. This book will help to:
• better define a shared service model between in-house and outsourced facility services;
• increase understanding of how to optimize the value of shared services; and
• forecast future outsourcing trends based on current practices. Includes interviews with facilities professionals using both in-house services and outsourcing, research findings, recommendations, and questionnaires to use in gauging the needs of your own facility.
PDF, 64 pages, ISBN 1-890956-51-1, Item PDF-04
$ 45.00 (Member Price: $ 29.00)
Date Published: 2009
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Fast Forward MBA in Project Management.
Author: Eric Verzuh This is one of the bestselling books ever published on the topic of project management. Now in a revised new third edition, it presents you with a wealth of proven techniques for managing projects from establishing project objectives to building schedules to projecting costs. It includes all the basics on defining, planning, and tracking a project, as well as building stronger project teams. This new edition includes new chapters on Agile Project Management, PMI exam prep, and more.
softcover, 462 pages, ISBN 978-00470-24789-1, Item F332
$ 22.00 (Member Price: $ 19.00)
Date Published: 2008
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Fat-Free Writing: Business Writing for the Information Age.
Author: Carol Andrus If your writing style includes flowery phrases and an obscure vocabulary, then this book promises to streamline your writing for the Information Age. Between the instruction and the exercises, you will learn how to write business correspondence simply and concisely. (Crisp Publication)
softcover, 103 pages, ISBN 1-56052-586-X, Item C375
$ 28.00 (Member Price: $ 18.00)
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Field Notes: Commentaries on Leadership and Facilities Management.
Author: James E. Christenson A collection of 25 articles on leadership, management, and the facilities profession. Topics include change management, leadership and trust, accession planning, communication, decision making, self-assessment, and much more.
softcover, 149 pages, ISBN 1-89056-29-5, Item A751
$ 42.00 (Member Price: $ 21.00)
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Financial Analysis.
Author: James O. Gill and Moira Chatton Provides easy-to-apply tools to help anyone learn how to understand widely used financial statements, evaluate capital investments, and read an annual report. With interactive exercises, formulas, and examples, you will learn not only how to understand financial statements, but how to use them to analyze income, manage assets, calculate ratios, examine cash flow, and conduct better financial planning – all of which will help make you more effective on the job and an even more important member of any team! (Crisp Publication)
softcover, 111 pages, ISBN 1-56052-588-6, Item C407
$ 28.00 (Member Price: $ 18.00)
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Financial Analysis and Control (PDF-GA9).
Author: Mohammad H. Qayoumi Downloadable PDF file of Chapter 14 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 18 pages, ISBN FM-14, Item FM-14
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Fire Protection (PDF-O&M14).
Author: Douglas Forsman & Matthew S. Manfredi Downloadable PDF file of Chapter 28 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 41 pages, ISBN FM-28, Item FM-28
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Foundation to Uphold, A.
Author: Harvey H. Kaiser; research report by Jerry S. Davis
A Study of Facilities Conditions at U.S. Colleges and Universities. A follow-up to The Decaying American Campus, A Foundation to Uphold reexamines the huge backlog ($26 billion) of accumulated deferred maintenance (ADM) needs at U.S. campuses. Includes the complete text of the survey report, policy implications, comprehensive breakdown of the findings by Carnegie classification, an examination of current construction and renovation on campuses, a construction/renovation report, the impact of ADA, and how officials can begin to address the threat of ADM. Survey results are illustrated through charts, graphs, and tables, and a list of the participating institutions in included. A cooperative effort by APPA, NACUBO, and Sallie Mae.
softcover, 195 pages, ISBN 0-913359-96-3, Item A708
$ 25.00 (Member Price: $ 15.00)
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From Concept to Commissioning: Planning, Design, and Construction of Campus Facilities.
Author: edited by Donald J. Guckert, APPA Fellow
Written by professionals with years of architecture, engineering, building management, and commissioning expertise, this book will help you understand and organize the entire PD&C process. Chapters cover pre-design planning, architect/facilities manager conflicts, building costs, timing and schedules, partnering and team building, commissioning, and more.
softcover, 128 pages, ISBN 1-890956-22-8, Item A742
$ 40.00 (Member Price: $ 25.00)
Note: Guckert is dean of the PD&C track at APPA's Institute for Facilities Management.
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Goals and Goal Setting: Planning to Succeed.
Author: Larry Rouillard This book teaches the fundamental process of establishing goals. Organizational as well as personal goal setting is emphasized through exercises and activities. (Crisp Publication)
softcover, 88 pages, ISBN 1-56052-183-X, Item C352
$ 28.00 (Member Price: $ 18.00)
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Green Building: Project Planning & Cost Estimating.
Author: R.S. Means As the demand for more green, or sustainable, facilities increases, this book will help you understand the various criteria for "green-ness," identify, compare, and specify green materials and systems, learn what is takes to earn a LEED, Energy Star, or toher recognized rating, and take advantage of financial incentives. Included are case studies of notable green projects.
softcover, 500 pages, ISBN 0-87629-659-2, Item M002
$ 95.00 (Member Price: $ 85.00)
Note: Published by R.S. Means.
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Green Campus: Meeting the Challenge of Environmental Sustainability, The.
Author: edited by Walter Simpson This sustainability anthology explores the meaning of genuine environmental sustainability—in global and local terms—while profiling excellent campus environmental programs. The book offers guidance and inspiration to campus leaders and advocates who promote sustainability within institutions of higher education, and addresses these fundamental questions:
• What does it mean to be a green campus?
• Is it possible for educational institutions to effectively reduce their sizable environmental footprints?
• How can individuals make a difference and successfully advocate more environmentally sustainable campus operations?
• Is the education community poised to create solutions to our most vexing environmental problems?
This comprehensive resource is a vital tool that administrators, faculty, staff, students, and concerned citizens can use to help the education community in its role as environmental stewards.
softcover, 361 pages, ISBN 1-890956-46-5, Item A762
$ 95.00 (Member Price: $ 55.00)
Date Published: 2008 Note: Chapters from Walter Simpson, David Orr, Tony Cortese, Jim Hansen, Nan Jenks-Jay, Brian Kermath, Will Toor, and others.
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Grounds Guidelines/GroundsOpsStaff Package.
Author: APPA and Hunter Consulting & Training
This is the updated software application that supplements APPA's popular publication, Operational Guidelines for Educational Facilities: Grounds, second edition. GroundsOpsStaff-2ed includes the five APPA Appearance Levels, the six standard grounds areas, worksheets for grounds inventory data in multiple units of measure, and much more.
The software allows you to easily run calculations on your grounds staffing data and helps you justify your human and funding resources for your campus' landscape operation. GroundsOpsStaff is network-enabled, allowing real-time file sharing. GroundsOpsStaff-2ed performs all the calculations of the Operational Guidelines: Grounds publication, generates reports, and generates audit package. In addition, you can export reports and other data to Excel, Word, or PowerPoint.
Your purchase includes a copy of the Operational Guidelines: Grounds publication, a Product Code for software activation, and 60 days of tech support provided by the software developer.
softcover, 225 pages, Item A765-P
$ 455.00 (Member Price: $ 360.00)
Date Published: 2012 Note: Exclusively available from APPA.
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Grounds Maintenance and Operations (PDF-O&M15).
Author: Roy Peterman, et.al
Downloadable PDF file of Chapter 31 of Facilities Management: A Manual for Plant Administration, third edition.
PDF, 24 pages, ISBN FM-31, Item FM-31
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Handling.
, Item HANDLING
$ 0.00 (Member Price: $ 0.00)
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HVAC Design Manual for Hospitals and Clinics.
Author: N/A This comprehensive reference source is for all involved in hospital design, installation and of HVAC system commissioning. It covers environmental comfort, infection control, energy conservation, life safety and operation/maintenance. It also:
• Gives design strategies known to meet standards and guidelines
• Details “best practices” for temperature, humidity, air exchange and pressure requirements for various types of hospital rooms
• Contains disaster planning information
• Includes a chapter on medical terminology for the design engineer
hardcover, 287 pages, ISBN 1-931862-26-4, Item F328
$ 109.00 (Member Price: $ 93.00)
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HVAC Simplified.
Author: Stephen P. Kavanaugh This text gives an understanding of fundamental HVAC concepts and extends these principles to explain simple design tools for building efficient systems providing comfortable and healthy environments. A wonderful tool for developing HVAC knowledge, its topics include:
• Equipment selection and specification
• Building assemblies
• Heating and cooling loads
• Air and water distribution system design
• Electrical and control systems
• Design for energy efficiency and economy
• ASHRAE Standards and manufacturer data
• Design features commonly used by professional engineers
softcover, 248 pages, ISBN 1-931862-97-4, Item F326
$ 79.00 (Member Price: $ 67.00)
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HVAC Simplified Solutions Manual.
Author: Stephen P. Kavanaugh Provides solutions to the problems presented in HVAC Simplified.
softcover, 76 pages, ISBN 1-933742-09-0, Item F327
$ 49.00 (Member Price: $ 42.00)
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Impact of Facilities on the Recruitment and Retention of Students: Final Report [PDF].
Author: David A. Cain, Ph.D., & Gary L. Reynolds, P.E., APPA Fellow
Downloadable file. In the most comprehensive study to date, the authors collected data from more than 16,000 college students from 46 institutions in the U.S. and Canada. They found a distinct, important relationship between student satisfaction, choice of institution, and the condition of facilities.
PDF, 93 pages, ISBN 1-890956-40-6, Item CFaR-1
$ 45.00 (Member Price: $ 22.00)
Date Published: 2006 Note: Significantly updates a study done in the 1980s by the Carnegie Foundation for the Advancement of Teaching, which found that 62% of students surveyed indicated that the factor that most influenced them during their campus visit was the appearance of a col
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JIT Forecasting and Master Scheduling.
Author: J. David Viale Now you can slash manufacturing and inventory costs while improving customer service through just-in-time forecasting and scheduling. Manufacturing managers and supervisors will discover proven skill-building exercises and five major forecasting tools to help them keep their businesses competitive.
softcover, 126 pages, ISBN 1-56052-424-3, Item C473
$ 28.00 (Member Price: $ 18.00)
Date Published: 1996
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Job Searching Fast and Easy.
Author: Mike Farr With excellent coverage of ALL major career planning and job search topics, Job Searching Fast & Easy is short, well-written, fun, results-oriented, and inexpensive. Instructors like its step-by-step format, worksheets, checklists, and other features – and it topics provide the exact structure of workshop or short course on career planning and job seeking. Resume Generator and Printable Datakeeper CD-ROM further aid students in landing a job fast. Job Searching Fast & Easy breaks the job search process into Seven Steps: Identify your key skills and develop a powerful skills language; Define your ideal job; Use methods that can cut your job search time in half; Write a superior resume; Organize your time to get two interviews a day; Dramatically improve your interview skills; Follow up on all leads
Softcover, 192 pages, ISBN 1-4180-4272-2 , Item C408
$ 31.00 (Member Price: $ 21.00)
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Landing Your Dream Job.
Author: Mike Farr Landing Your Dream Job is the most thorough and user-friendly workbook on self-directed career planning, job search, and career survival available. It covers all the major topics, yet is fun to read and easy to use. It is results-oriented, and chock full of interactive activities. Not only is the workbook full of charts, checklists, worksheets, and in-the-book-activities, there are many sample resumes, including scannable resumes. Resume Generator and Printable Datakeeper CD-ROM further aid students in landing their dream job.
Softcover, 240 pages, ISBN 1-4180-4270-6 , Item C409
$ 40.00 (Member Price: $ 30.00)
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Late Fee.
, Item LATE
$ 0.00 (Member Price: $ 0.00)
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Leadership (PDF-GA11).
Author: William A. Daigneau Downloadable PDF file of Chapter 1 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 24 pages, ISBN FM-01, Item FM-01
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Leadership at Your Fingertips: Proven Ways to Handle Your Challenges.
Author: Ian Jacobsen, CMC, FIMC This book focuses on leadership as a tool to create a work environment that is not only successful, but fulfilling. Whether read straight through or used as a reference tool, you'll find helpful ways to attract talented people and keep them happy and productive by adding purpose, organization, credibility and sensitivity to your leadership style. This book reveals the truths about what a successful organization, and leader, is built upon. (Crisp Publication)
softcover, 250 pages, ISBN 0-917010-97-3, Item F319
$ 35.00 (Member Price: $ 25.00)
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Leadership in Educational Facilities Administration.
Author: Christopher K. Ahoy, APPA Fellow Leadership in Educational Facilities Administration examines leadership styles, types of people in an organization, and the importance of mission and vision statements. Woven throughout the book is a detailed account of Ahoy’s use of the latest in performance improvement methodologies—including Baldrige and Six Sigma—to streamline operations and satisfy customers
softcover, 234 pages, ISBN 1-890956-41-4, Item A759
$ 75.00 (Member Price: $ 45.00)
Date Published: 2007
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Leadership Package.
Author: Various
The Leadership Package contains the following:
- Leadership at Your Fingertips: Proven Ways to Handle Your Challenges;
- Communication is the Key;
- Leadership in Educational Facilities Administration; and
- Field Notes: Commentaries on Leadership and Facilities Management.
softcover, 816 pages, Item LP
$ 155.00 (Member Price: $ 90.00)
Note: 4 great books at a 20% discount!
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Leadership Skills for Women.
Author: Marilyn Manning, Ph.D. and Patricia Haddock
The objective of this book is to provide information that will help a reader understand the qualities that make people leaders, and then teach basic leadership skills that can be applied in the work place. The emphasis is on women and the book addresses unique challenges and opportunities women leaders face. (Crisp Publication)
softcover, 66 pages, ISBN 1-56052-325-5, Item C363
$ 28.00 (Member Price: $ 18.00)
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Learning to Lead.
Author: Pat Heim, Ph.d., Elwood N. Chapman, and Serge Lashutka, M.B.A. and M.A. Most managers would prefer to be known as excellent leaders rather than excellent managers. Upon completion of this book, you will understand the sources of leadership power, the primary ways to handle resistance to change, the difference between managers and leader/managers, and developing and communicating your vision. (Crisp Publication)
Softcover, 120 pages, ISBN 1-56052-683-1, Item C423
$ 28.00 (Member Price: $ 18.00)
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Lighting Your Own Fuse: A Glossary of Mission, Vision & Passion.
Author: Mac Alexander Macdonald
This powerful new book benefits all personnel in an organization regardless of their leadership position. Discussing the fear caused by tightened budgets, the anxiety surrounding the need to pick up new computer or technological skills, or simply the need to maintain a high level of trust and constant willful communication, Lighting Your Own Fuse addresses an entire gamut of subjects that pertain to our world. Written with wit, and creatively packaged in the form of a glossary, it is an important and timely read. Author Mac Macdonald has been a speaker at various APPA conferences, and he has gleaned useful quotes and material from APPA members and presentations.
softcover, 169 pages, ISBN 1-456444-34-1, Item F340
$ 25.00 (Member Price: $ 18.50)
Note: Newly revised
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Looking for the Gold: A TQM Success Story.
Author: A.S. "Migs" Damiani
softcover, Item F318
$ 15.00 (Member Price: $ 5.00)
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Making Your Message Memorable.
Author: Deborah Shouse, Ron Zoglin, Susan Fenner, Ph.D. Have you ever wanted to make a lasting impression, connect with an audience, or be recognized as an effective communicator? Delivering your message through stories is an excellent way to break the ice, inspire people, share good news, build team spirit, and more. Making Your Message Memorable show you how you can put stories to work in everyday business situations. You will learn a number of techniques for turning your experiences into effective stories, as well as advice on getting to know your audience, finding your storytelling style, and bringing your story to life. Telling stories in the workplace enables you not only to get your message across, but to make your message memorable.
softcover, 108 pages, ISBN 1-5605-2688-2, Item C474
$ 28.00 (Member Price: $ 18.00)
Date Published: 2003
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Management Basics.
, Item A01A
$ 0.00 (Member Price: $ 0.00)
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Manager’s Guide to OSHA, A.
Author: Neville C. Tompkins The Occupational Safety and Health Act of 1970 affects nearly every individual who works for an employer. This law helps ensure workplace safety and protects employees from health hazards on the job. Until 1970, comprehensive provisions did not exist on a national basis, but over the intervening years, OSHA has had a profound and positive effect on safety activities in the United States--accidents and injuries have declined, occupational health issues have received attention, and employers have gained greater control over workers' compensation costs. A MANAGER'S GUIDE TO OSHA is designed to help managers and human resource professionals become familiar with this important law, and offers guidance and helpful advice on what to expect during OSHA inspections, what citations or penalties can be proposed, and how to appeal if necessary. This revised edition contains the most recent information related to OSHA, and comes complete with forms and other helpful resources in the Appendix.
softcover, 144 pages, Item C447
$ 28.00 (Member Price: $ 18.00)
Date Published: 2006
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Materiel Management (PDF-GA12).
Author: Brian K. Yeoman & John C. McKee Downloadable PDF file of Chapter 16 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 40 pages, ISBN FM-16, Item FM-16
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Mechanical Systems (PDF-O&M16).
Author: Gary L. Reynolds Downloadable PDF file of Chapter 25 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 90 pages, ISBN FM-25, Item FM-25
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Meeting Skills for Leaders.
Author: Marion E. Haynes Designed to help you improve the quality of meetings you attend either as the leader, or as a participant. It begins with the premise that an effective meeting is one that achieves its objectives within a reasonable time. The book is divided into five sections which tell you how to participate in more effective meetings (Crisp Publication)
softcover, 112 pages, ISBN 1-56052-385-9, Item C358
$ 28.00 (Member Price: $ 18.00)
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Mentoring.
Author: Gordon T. Shea This book lays a solid foundation for developing successful mentor behaviors. It enables the reader to identify and assess his or her own mentoring experiences—as mentor or mentee and to use mentoring as an empowering tool for positive employee and personal development. The book also deals with the practical aspects of mentoring, i.e., what makes mentoring special, assessing what the mentor is able and willing to invest in the relationship and the special opportunities and challenges of mentoring in various special situations today and tomorrow—cross cultural, cross-gender and supervisor/employee mentoring
softcover, 104 pages, ISBN 1-56052-642-4, Item C361
$ 28.00 (Member Price: $ 18.00)
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Metering Guide for Managers, The [PDF].
Author: Mohammad H. Qayoumi, P.E., Ph.D., APPA Fellow The lack of adequate utility
metering is one of the key barriers for effective energy management for many organizations. As deregulation of electricity moves from concept to implementation, the need for better and more
reliable metering has become more evident. The Metering Guide for Managers provides a clear introduction to measurement and utility metering and explains why it is important to the campus facilities professional and his or her institution.
PDF, 84 pages, ISBN 1-890956-09-0, Item A729
$ 42.00 (Member Price: $ 21.00)
Note: Now available as a downloadable PDF.
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Mining for Gems Using APPA's 2007 and 2008 Facilities Performance Indicators [PDF].
Author: Margaret P. (Maggie) Kinnaman, APPA Fellow This research study examined relationships amongst ratios to assist FPI survey participants in telling a story of cause and effect. The study focused on 75 relationships that span the range of the FPI's seven essential questions that form the organizing framework for the annual Faciliites Performance Indicators survey.
PDF, 119 pages, ISBN 1-890956-59-7, Item CFaR-2
$ 20.00 (Member Price: $ 10.00)
Date Published: 2009 Note: Final Research Report for APPA's Center for Facilities Research (CFaR)
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Modern Budgeting Issues (PDF-GA13).
Author: William S. Gardiner Downloadable PDF file of Chapter 13 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 13 pages, ISBN FM-13, Item FM-13
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Motivating at Work.
Author: Twyla Dell The ideas in this book are meant to help create a work environment where people are empowered and inspired to excel.
softcover, 97 pages, ISBN 1-56052-201-1, Item C401
$ 28.00 (Member Price: $ 18.00)
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Motivating People.
Author: Kurt Hanks Getting others to work hard and give their best to an organization isn't always easy. This book contains positive ideas and approaches to effectively motivating others. Practical examples and exercises explain how to communicate better as managers, set goals for employees, reward performance, and much more.
softcover, 80 pages, ISBN 1-56052-085-X, Item C356
$ 28.00 (Member Price: $ 18.00)
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Moving Up the Organization in Facilities Management: Proven Strategies for Improving Productivity in Your Workforce.
Author: A.S. Migs Damiani
This book from SciTech Publishing takes on the trends of downsizing, outsourcing, and reengineering in facilities maintenance and management. The author argues the case for “building up” in-house staff and services and argues that strong, positive facilities professionals will win the confidence and approval of upper management by nurturing talent from within.
softcover, 128 pages, ISBN 1-891121-03-0, Item F315
$ 25.00 (Member Price: $ 20.00)
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Office Management: A Productivity and Effectiveness Guide.
Author: Marilyn Manning & Patricia Haddock Manage the 3 Ws--workers, workplace, and workflow--with this helpful guide for any office manager who needs to be an effective planner, team organizer, and valuable communicator.
softcover, 102 pages, ISBN 1-56052-604-1, Item C382
$ 28.00 (Member Price: $ 18.00)
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Office Politics.
Author: Rebecca Luhn Wolfe, Ph.D. Designed to be used by workers at all levels, this innovative new book addresses both the positive and negative aspects of office politics. It not only explains why political situations are so common, it also shows how you can use them to your benefit. Learn how to confidently and diplomatically respond to unfair situations, and even how to recover from your own political blunders. Discover the five simple rules of office politics that will enhance your career. The importance of mutual understanding and respect in dealing with office politics is emphasized, but tips of recognizing devious tactics are also provided.
softcover, 112 pages, ISBN 1-56052-445-6, Item C421
$ 28.00 (Member Price: $ 18.00)
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On Being the Boss.
Author: Barbara McEwan and Forrest Gathercoal Specific strategies for fulfilling the expectations of upper management while facilitating a peaceful, calm, empowering work place environment. Learn to develop mutual trust and respect; mediate employee relations; balance the needs and interests of the group; use I-Messages to avoid hostility; follow five basic ethical concepts; resolve conflict without aggression; and What NOT to do as a manager.
softcover, 98 pages, ISBN 1-56052-309-3, Item C395
$ 30.00 (Member Price: $ 20.00)
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Operational Guidelines for Educational Facilities: Custodial.
Author: Alan S. Bigger, editor-in-chief; Casey J. Wick, Custodial Task Force Chair
Fully revised and updated. Recalculated times for 33 standard room categories; 21 chapters; 7 appendices, including an extensive glossary and room/time matrices. Recognized by the U.S. Green Building Council - 1 point toward LEED for Existing Buildings, Operations & Maintenance.
Chapter 1: Key Elements and Principles
Chapter 2: Mathematics of Change
Chapter 3: Space Inventory
Chapter 4: Barton Hall: The Macro Solution
Chapter 5: Custodial Areas and Scheduling: The Micro Staffing Solution
Chapter 6: The Cost of Cleaning
Chapter 7: Determining APPA Levels of Cleanliness in Buildings
Chapter 8: Scientific Measurement of Cleaning
Chapter 9: Contracting Options
Chapter 10: Residence Halls
Chapter 11: Healthcare Facilities
Chapter 12: Public and Private K-12 Facilities
Chapter 13: Vocational, Trade, and Community Colleges
Chapter 14: Standard Operating Procedures
Chapter 15: General Safety Guidelines for Custodial Operations
Chapter 16: Hiring and Orientation
Chapter 17: Training the Staff
Chapter 18: Team Cleaning
Chapter 19: Sustainability
Chapter 20: Benchmarking
Chapter 21: Job Descriptions
Appendix A: Standard Space Descriptions
Appendix B: Standard Space Category Matrices
Appendix C: Normalized Base Times and Standard Activity List 2011
Appendix D: Custodial Requirements and Unique Factors
Appendix E: Audit Forms and Worksheets
Appendix F: Professional Organizations and Associations
Appendix G: Bibliography and Resources
Please see the APPA Custodial Guidelines/CleanOpsStaff Package which includes a free copy of this publication!
softcover, 356 pages, ISBN 1-890956-65-1, Item A764
$ 110.00 (Member Price: $ 85.00)
Date Published: 2011 Note: Third edition of popular APPA custodial staffing guidelines publication.
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Operational Guidelines for Educational Facilities: Grounds.
Author: Alan S. Bigger, Editor-in-Chief; Thomas Flood, Grounds Task Force Chair
Fully revised and updated. Includes 5 Levels of Service for 6 standard spaces; 9 chapters; 4 appendices, including an extensive grounds/landscape operations glossary.
Please see the APPA Guidelines/GroundsOpsStaff Package which includes a free copy of this publication!
softcover, 225 pages, ISBN 1-890956-66-X, Item A765
$ 110.00 (Member Price: $ 85.00)
Date Published: 2011 Note: Second edition of popular grounds staffing guidelines publication
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Operational Guidelines for Educational Facilities: Maintenance.
Author: Alan S. Bigger, Editor-in-Chief; J. Thomas Becker, Maintenance Task Force Chair
Fully revised and updated. Includes 13 chapters and 3 appendices, including an extensive glossary and bibliography.
softcover, 297 pages, ISBN 1-890956-67-8, Item A766
$ 110.00 (Member Price: $ 85.00)
Date Published: 2011 Note: Second edition of popular APPA maintenance staffing guidelines publication
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Operational Guidelines Trilogy Package.
Author: Alan S. Bigger, Editor-in-Chief
This package includes all three books in the popular APPA trilogy, Operational Guidelines for Educational Facilities:
- Custodial
- Grounds
- Maintenance
All have been fully revised and expanded and include numerous figures, graphics, glossaries, and additional resources.
softcover, 878 pages, Item A767
$ 281.00 (Member Price: $ 217.00)
Date Published: 2011 Note: All three titles in the Operational Guidelines trilogy, at a 15% discount!
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Organization (PDF-GA14).
Author: Jack Hug Downloadable PDF file of Chapter 3 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 24 pages, ISBN FM-03, Item FM-03
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Organizing Your Work Space: A Guide to Personal Productivity.
Author: Odette Pollar This useful guide helps you fight office clutter by showing you how to manage your paperwork, providing you with principles of organization, and suggesting where items should be kept.
softcover, 108 pages, ISBN 1-56052-522-3, Item C373
$ 28.00 (Member Price: $ 18.00)
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Outsourcing Package.
Author: Various
The Outsourcing Package includes the following:
- Facility Management Shared Services: The Balance Between In-House Services and Outsourcing;
- Contract Management or Self-Operation: A Decision-Making Guide for Higher Education;
- Contracting for Facilities Services; and
- Contracting for Services (article).
softcover, 342 pages, Item OP
$ 116.00 (Member Price: $ 74.00)
Note: 3 great books and 1 article at a 15% discount!
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Overview of Accounting Systems (PDF-GA15).
Author: Raymond Degenhart Downloadable PDF file of Chapter 11 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 37 pages, ISBN FM-11, Item FM-11
$ 25.00 (Member Price: $ 15.00)
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Parking Systems (PDF-O&M17).
Author: Susan A. Kirkpatrick Downloadable PDF file of Chapter 34 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 18 pages, ISBN FM-34, Item FM-34
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Plan Your Work/Work Your Plan.
Author: James R. Sherman, Ph.D. Whether you need help planning in your personal or business life, this book will help you define what you want and take the first steps toward the desired outcome. From identifying the major steps to revising your plan periodically, the exercises and self-assessments in this book will make sure your priorities are focused and realistic, teach you how to use visualization techniques, and show you how to start a “planning habit” that will lead you straight to a successful future.
softcover, 74 pages, ISBN 1-56052-078-7, Item C403
$ 28.00 (Member Price: $ 18.00)
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Planning and Managing the Campus Facilities Portfolio [PDF].
Author: Edited by William A. Daigneau, APPA Fellow
The campus and facilities of a college should be managed using the same principles as any other investment in an institution's financial portfolio. Stemming from the APPA/NACUBO Institute for Facilities Finance, this book addresses the totality of managing the facilities investment of an educational institution. Jointly published by APPA & the National Association of College & University Business Officers; supported in part by Sodexo USA.
PDF, 148 pages, ISBN 1-890956-27-9, Item A747
$ 40.00 (Member Price: $ 20.00)
Date Published: 2003 Note: A PDF file will be sent to your e-mail address.
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Planning for Master Planning [PDF].
Author: John R. Reeve and Marion B. Smith
Provides the reader with discussions of why master planning is important, the types of master planning, and the ways to implement a successful effort. You will also learn how to prepare to do a master plan, determine objectives and who to involve, administer all aspects of the plan, and select master planning consultants.
PDF, 112 pages, ISBN 0-913359-85-8, Item A694
$ 40.00 (Member Price: $ 20.00)
Note: Downloadable PDF
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Planning Within a Community Context (PDF-PDC9).
Author: Ira Fink Downloadable PDF file of Chapter 54 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 14 pages, ISBN FM-54, Item FM-54
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Presentation Skills.
Author: Steve Mandel This book attempts to answer the fundamental questions of how to prepare and deliver an effective speech. Proven techniques are presented that will give a reader the necessary skills to give more confident, enthusiastic and persuasive presentations. Topics covered are how to use body language effectively; how to organize thoughts and data for maximum impact; how to develop and use visual aids, as well as (of course) how to deliver what you have prepared.
softcover, 88 pages, ISBN 1-56052-526-6, Item C359
$ 28.00 (Member Price: $ 18.00)
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Preservation of Library and Archival Materials.
Enhances and improves understanding of needs between librarians, archivists, and facilities professionals. Chapters include central issues in preservation, developing a collaborative national preservation program, environmental and climate control, maintenance issues, pest management, fire protection, and more.
softcover, 66 pages, ISBN 0-913359-60-2, Item A668
$ 15.00 (Member Price: $ 10.00)
Note: Developed in cooperation with the Commission on Preservation and Access.
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Primary Fuel Management (PDF-EU9).
Author: Cheryl L. Gomez & Warren W. Weeks Downloadable PDF file of Chapter 42 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 21 pages, ISBN FM-42, Item FM-42
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Professional Services Procurement and Contracts (PDF-PDC10).
Author: David J. Sheahen Downloadable PDF file of Chapter 58 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 19 pages, ISBN FM-58, Item FM-58
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Professionalism In the Office.
Author: Marilyn Manning, Ph.D. Part of the "Fifty-Minute" Book Series, this title aids both specifically and with broad strokes the 21st-century administrative professional. Today's assistant needs a variety of skills to juggle
communication, records and personalities of a given office. Main topics include time management, effective
phone and writing techniques, handling conflict with
professionalism, and improving decision making and prioritizing skills.
softcover, 98 pages, ISBN 1-56052-606-8, Item C383
$ 28.00 (Member Price: $ 18.00)
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Project Design and Development (PDF-PDC11).
Author: Michael Haggans Downloadable PDF file of Chapter 59 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 22 pages, ISBN FM-59, Item FM-59
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Project Financing (PDF-PDC12).
Author: Alan V. Matthews & Diane M. Cook Downloadable PDF file of Chapter 65 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 17 pages, ISBN FM-65, Item FM-65
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Project Management: Practical Tools for Success.
Author: Marion E. Haynes
Learn how to manage a project from the idea stage through implementation. This step-by-step plan includes timelines, schedules, and follow-up exercises to help you conceive, define, plan, implement, complete, and evaluate projects and communicate effectively.
softcover, 96 pages, ISBN 0-931961-75-0, Item C353
$ 28.00 (Member Price: $ 18.00)
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Quality Customer Service.
Author: William B. Martin, Ph.D. The techniques and tools covered in this book will help you understand the basic needs of customers, outline four reasons why quality service is important, teach you how to handle complaints and difficult customers, and help you anticipate your customer's needs. Everyone in an organization has something to do with customers daily. Customer service is the foundation on which success and profitability can be built. This book guides you through the establishment of quality customer service procedures to build your company's business. The principles covered can be applied for internal and external customers alike.
softcover, 112 pages, ISBN 1-56052-599-1, Item C470
$ 28.00 (Member Price: $ 18.00)
Date Published: 2008
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Quality Interviewing.
Author: Robert B. Maddux Avoid the seven unforgivable mistakes of interviewing. Use this concise, quick-read book to help you master the interviewing process — and make sound hiring decisions you won’t regret. You’ll learn how to easily assess strengths and weaknesses, and what to look for in a prospective employee. It’s just as invaluable for job seekers!
softcover, 78 pages, ISBN 1-56052-262-3, Item C389
$ 28.00 (Member Price: $ 18.00)
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Real Estate Management (PDF-PDC13).
Author: Melanie Besio, Mitzi Lee & Ellen Miller
Downloadable PDF file of Chapter 67 of Facilities Management: A Manual for Plant Administration, third edition.
PDF, 19 pages, ISBN FM-67, Item FM-67
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Recruitment and Employment (PDF-GA16).
Author: Curtiss K. Behrens & Terrence R. Bishop Downloadable PDF file of Chapter 7 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 22 pages, ISBN FM-07, Item FM-07
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Regulatory Issues for Utility Plants (PDF-EU10).
Author: Mohammad H. Qayoumi Downloadable PDF file of Chapter 43 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 8 pages, ISBN FM-43, Item FM-43
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Reinvent Your Career.
Author: Susan Wilson Solovic Reinvent Your Career contains practical advice for those going through career transitions or trying to make decisions about where they want to go with their lives. It contains true stories of individuals who have reinvented themselves out of necessity or by choice. These stories share their successes, failures, feelings, and inspirations.
softcover, 224 pages, ISBN 1-56414-682-0 , Item C414
$ 30.00 (Member Price: $ 20.00)
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Renovations and Alterations (PDF-PDC14).
Author: Jon Hlafter Downloadable PDF file of Chapter 64 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 28 pages, ISBN FM-64, Item FM-64
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Retaining Your Employees.
Author: Barb Wingfield and Janice Berry Explains the three Rs of employee retention--respect, recognition, and rewards. Exercises help you understand your existing management style and how to adjust it for greater workplace effectiveness. Includes a worksheet to help you get started.
softcover, 104 pages, ISBN 1-56052-607-6, Item C379
$ 28.00 (Member Price: $ 18.00)
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Rightful Termination.
Author: Ron Visconti, M.A. and Richard Stiller When managers are faced with having to dismiss an employee, termination can be made easier by understanding the process involved. This book is designed to help correct the myths and misconceptions, and to explain the legal ramifications of employee termination.
softcover, 94 pages, ISBN 1-56052-248-8, Item C475
$ 28.00 (Member Price: $ 18.00)
Date Published: 1994
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Rightsizing Effectively.
This monograph focuses on the effects of rightsizing and the opportunities available to the campus facilities professional. Chapters include an historical perspective on rightsizing and restructuring, results of APPA survey, a case study from Michigan State University, custodial rightsizing, effects on management styles, the human element, and strategic planning.
softcover, 148 pages, ISBN 0-913359-84-X, Item A692
$ 25.00 (Member Price: $ 10.00)
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Risk Management and Insurance (PDF-GA17).
Author: Raymond Degenhart, with contributions by Thomas R. Henneberry Downloadable PDF file of Chapter 18 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 24 pages, ISBN FM-18, Item FM-18
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Sales Tax.
, Item TAX
$ 0.00 (Member Price: $ 0.00)
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Sewer and Storm Drain Systems (PDF-EU11).
Author: Robert Charbonneau Downloadable PDF file of Chapter 51 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 34 pages, ISBN FM-51, Item FM-51
$ 25.00 (Member Price: $ 15.00)
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Shipping.
, Item SHIP
$ 0.00 (Member Price: $ 0.00)
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Solid Waste and Recycling (PDF-O&M18).
Author: Phillip R. Melnick Downloadable PDF file of Chapter 33 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 31 pages, ISBN FM-33, Item FM-33
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Space Management (PDF-PDC15).
Author: Melanie Besio, Jeffrey Tilman, Gail Biddison, & Thomas Hier, with contributions by Alicia Stokes Downloadable PDF file of Chapter 66 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 24 pages, ISBN FM-66, Item FM-66
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Special Planning for Special Places.
Author: Edited by Persis Rickes
This resourceful anthology from SCUP aims to provide new insights and strategic planning tools for occupants and planners alike. Facilities and academic planners, architects, and anyone interested in the impact of special spaces on the campus learning environment will find this book to be a valuable resource. Drawn from articles published in Planning for Higher Education.
softcover, 141 pages, ISBN 0-9601608-5-X, Item D301
$ 10.00 (Member Price: $ 5.00)
Date Published: 1997 Note: Published by the Society for College and University Planning
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Stewardship & Accountability in Campus Planning, Design & Construction.
Author: edited by Donald J. Guckert, APPA Fellow
These 12 chapters from facilities PDC experts offer the tools you can use to build your reputation as educational facilities professionals. They will help you frame your technical successes as you demonstrate your stewardship of your campus facilities.
softcover, 105 pages, ISBN 0-890956-35-X, Item A757
$ 40.00 (Member Price: $ 25.00)
Note: Don Guckert is dean of the PD&C track at APPA's Institute for Facilities Management
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Strategic Assessment Model (SAM) 2001-02 Survey Report (PDF-PDF01).
Author: Laura Long APPA's Strategic Assessment Model is a carefully crafted set of analytical measurements that provide the facilities professional with insightful indicators of the condition of their operation. This report is a concise set of high-level diagnostic measurements that focus on financial indicators, business processes, customer satisfaction, and employee relations. Included are more than two dozen tables that show: * Facility operating expenditures per current replacement value * Facility condition index * Needs index * Routine work order cycle time (hours) * Annual energy reinvestments per utility expenditure * Design costs as percent of total adjusted actual project costs * Much more
PDF, 124 pages, ISBN SAM, Item A750
$ 5.00 (Member Price: $ 0.00)
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Strategic Assessment Model, The (SAM), second edition [PDF].
Author: Briselden, Cain, Christensen, Givens, Harkenrider, Kinnaman and Long
The second edition of APPA's self-assessment and continuous improvement tool was fully revised and expanded in 2001. The authors discuss how SAM concepts and performance indicators are organized within the Balanced Scorecard structure and how they utilize the Baldrige Quality Award criteria. Also new to the second edition are eight case studies from schools around the world on how SAM is implemented and used as a benchmark for successful facilities management. The appendices provide a glossary, references and the SAM surveys
PDF, 228 pages, ISBN 1-890956-19-8, Item A740
$ 50.00 (Member Price: $ 25.00)
Date Published: 2001 Note: The PDF of this book will be sent to you via e-mail.
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Strategic Capital Development: The New Model for Campus Investment.
Author: Harvey H. Kaiser & Eva Klein This book presents a bold approach for planning capital investments from a strategic and long-range perspective. The authors combine their extensive higher education experience and expertise to improve capital planning and decision-making and to make a case for a new model that seeks to balance idealism with pragmatism. They define stewardship principles necessary to create and sustain a physical plant that is responsive to institutional strategies and functions, that remains attractive to faculty and students, and optimizes available resources.
softcover, 172 pages, ISBN 1-890956-55-4, Item A763
$ 82.00 (Member Price: $ 70.00)
Date Published: 2010 Note: Presented by APPA's Center for Facilities Research (CFaR)
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Strategic Planning for Facilities (PDF-GA18).
Author: William D. Middleton & Brenda Norman Albright, with contributions by William A. Daigneau Downloadable PDF file of Chapter 2 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 10 pages, ISBN FM-02, Item FM-02
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Stress That Motivates.
Author: Dru Scott, Ph.D. Stress is an inevitable part of life. There are many books out there that seek to eliminate stress, but what about putting stress to work instead? Stress That Motivates introduces readers to this revolutionary way of thinking through “self-talk secrets” and insights that will not only help them recognize their stress triggers but will motivate them to consciously change the way they think and react to stress. The revised edition of this best-selling book provides added guidance for practicing the Stress That Motivates system through revised case studies and Dru Scott’s Quick-Start Set of Reinforcements. The expanded first half also includes a new toolkit for self-motivation in stressful situations.
softcover, 120 pages, ISBN 1-56052-537-1, Item C422
$ 28.00 (Member Price: $ 18.00)
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Surviving Information Overload.
Author: Odette Pollar No doubt about it – we live in the Information Age. Every day we are bombarded with information whether we are sitting at our desks or on our couches. The information we need (and even some we don’t need) comes to us faster and in more formats than ever before. It’s no wonder many of us are living with information anxiety. The good news is, you can take control of the information onslaught, and learn to find, filter, and focus on what you need. This is not just another book about creating a better filing system or turning off your television – it is about recognizing the value of time. However you contend with the daily information you receive, this book will help you determine what is working for you and what is not.
softcover, 110 pages, ISBN ISBN# 1-56052-694-7, Item C404
$ 28.00 (Member Price: $ 18.00)
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Sustainability: Taking the Long View.
Author: Edited by Rod Rose
An expanded, book-length edition of SCUP's journal, Planning for Higher Education. Reviews all aspects of sustainability and green building design, and will help you shape policies and practices that mitigate or overcome deficiencies and impacts uncovered through assessment.
softcover, 200 pages, ISBN ISSN 0736-0983, Item D303
$ 60.00 (Member Price: $ 50.00)
Note: Published by the Society for College & University Planning.
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T-Shirt (Black) - Small.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-BLK-S
$ 25.00 (Member Price: $ 20.00)
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T-Shirt (Royal Blue) - 2XL.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-RB-2XL
$ 25.00 (Member Price: $ 20.00)
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T-Shirt (Royal Blue) - Medium.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-RB-M
$ 25.00 (Member Price: $ 20.00)
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T-Shirt (Royal Blue) - Small.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-RB-S
$ 25.00 (Member Price: $ 20.00)
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T-Shirt (Steel Gray) - 2XL.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-SG-2XL
$ 25.00 (Member Price: $ 20.00)
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T-Shirt (Steel Gray) - 3XL.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-SG-3XL
$ 25.00 (Member Price: $ 20.00)
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T-Shirt (Steel Gray) - Small.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-SG-S
$ 25.00 (Member Price: $ 20.00)
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T-Shirt (White) - 2XL.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-WHT-2XL
$ 25.00 (Member Price: $ 20.00)
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T-Shirt (White) - 3XL.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-WHT-3XL
$ 25.00 (Member Price: $ 20.00)
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T-Shirt (White) - Small.
Author: N/A APPA T-Shirt with Logo and Tagline
, Item T-WHT-S
$ 25.00 (Member Price: $ 20.00)
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Tapping Potential: Issues in Human Resource Management.
Author: APPA
Introduction by William D. Middleton
- Building a Foundation for Excellence
- Jump-Starting Participatory Management
- Visioning: Management Fad or Proven Concept?
- The Successful Executive Search
- Job Descriptions and the Changing American Workplace
- Managing Cultural Diversity
- Sexual Harrassment: Problems and Solutions
softcover, ISBN 0-913359-64-5, Item A671
$ 10.00 (Member Price: $ 5.00)
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Team Building: An Exercise in Leadership.
Author: Robert B. Maddux Step-by-step plan leads readers through planning, organizing, motivating, goal setting, trust building, resolving conflict, and accentuating positive results.
softcover, 88 pages, ISBN 1-56052-118-X, Item C350
$ 28.00 (Member Price: $ 18.00)
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Telecommunication Systems (PDF-EU12).
Author: Thomas E. Darragh Downloadable PDF file of Chapter 49 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 16 pages, ISBN FM-49, Item FM-49
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Thought Leaders Report 2006: University Facilities Respond to the Changing Landscape of Higher Education [PDF].
Author: APPA
This report stems from APPA's first annual Thought Leaders summit, sponsored by Carter & Burgess, Inc. A group of 21 educational leaders identified seven trends affecting higher education's future and report on the Top Ten Critical Facilities Issues.
PDF, 26 pages, ISBN 1-890956-39-2, Item TLS06
$ 15.00 (Member Price: $ 0.00)
Date Published: 2006 Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2007: Educational Facilities and the Impact of Technology, Expectations, and Competition [PDF].
Author: APPA
Includes the top facilities issues.
PDF, 36 pages, ISBN 1-890956-44-9, Item TLS07
$ 15.00 (Member Price: $ 0.00)
Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2008: The Challenges of Demographic Changes and Accountability to Campus Facilities [PDF].
Author: APPA
Two of the most important issues facing higher education in the next decade are changing demographics and growing demands for accountability. Demographic shifts will affect both the student population and the workforce, and universities need to respond to the demands of new generations and ethnic groups. At the same time, the call for accountability in higher education only continues to grow.
PDF, 31 pages, ISBN 1-890956-49-X, Item TLS08
$ 15.00 (Member Price: $ 0.00)
Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2009: The Economy's Influence on Environmental Sustainability and Energy [PDF].
Author: APPA
The 2009 Thought Leaders Symposium, sponsored in part by Haley & Aldrich, Inc., and with sponsorship assistance from Delta Controls, focused on the specific topics of environmental sustainability and energy, as seen through the prism of the economy. Included are resources and discussions on the identified top ten critical facilities issues: 1. Adjusting to the new sustainability reality 2. Developing an institutional vision of sustainability 3. Creating a leadership role in addressing sustainability 4. Confronting economic challenges 5. Fixing broken budget models 6. Managing rising energy costs and energy volatility 7. Engaging the campus to address energy challenges 8. Managing space 9. Prioritizing renewal needs 10. Meeting the challenges of workforce development
PDF, 42 pages, ISBN 1-890956-56-2, Item TLS09
$ 15.00 (Member Price: $ 0.00)
Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2010: Assessing and Forecasting Facilities in Higher Education [PDF].
Author: APPA The 2010 Thought Leaders Symposium, sponsored in part by UGL Services, identified major issues confronting higher education (both current and projected), and further identified the top critical facilities issues. The results are wide-ranging and reflect the multiplicity of challenges facing higher education and the built environment: 1. Crafting an integrated strategic plan; 2. Achieving financial sustainability; 3. Creating change agents in facilities; 4. Addressing regulatory compliance; 5. Facing the challenge of changing demographics; 6. Creating an environmentally sustainable and energy efficient campus; 7. Managing the impact of technology; and 8. Addressing campus safety and security.
PDF, 42 pages, ISBN 1-890956-60-0, Item TLS10
$ 15.00 (Member Price: $ 0.00)
Date Published: 2010 Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2011: Workplace Demographics and Technology: Challenges and Opportunities to the Campus Mission [PDF].
Author: APPA The 2011 Thought Leaders Symposium, sponsored in part by UGL Services and Jacobs, identified major issues confronting higher education (both current and projected), and identified the top critical facilities issues affecting the campus environment: 1. Establish a culture of innovation and collaboration; 2. Improve productivity with level or decreasing resources; 3. Leverage technology to improve decision making; 4. Align IT and facilities; 5. Create a new budget model for IT and facilities; 6. Confront shifting workforce demographics; 7. Increase the flexibility of the workforce; 8. Make smart decisions about outsourcing; 9. Improve emergency preparedness; and 10. Manage the existing built environment.
PDF, 49 pages, ISBN 1-890956-69-4, Item TLS11
$ 15.00 (Member Price: $ 0.00)
Date Published: September 2011 Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2012: Campus Space...An Asset and a Burden [PDF].
Author: APPA
The 2012 Thought Leaders Symposium, sponsored in part by DTZ, a UGL company, and Jacobs, identified major issues, trends, and recommendations related to the focused topic of space management and utilization in higher education. The report includes an executive summary, aspects of space allocation and management, opportunities and implications for improved space management, references and resources, and the top space management issues for higher education:
- Align space management to the mission of the institution
- Make space one of the top assets of the institution
- Change the culture of space
- Develop effective policies, processes, and organizational structures to manage space
- Implement a space inventory system to understand resources and identify needs
- Address space utilization by assembling credible data and adopting best practices
PDF, 33 pages, ISBN 1-890956-72-4, Item TLS12
$ 15.00 (Member Price: $ 0.00)
Date Published: September 2012 Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Time Management, 3rd Ed.
Author: Marion E. Haynes Get a grip on priorities, identify your "time traps," and make every minute count by using these practical planning aids. Control your use of time. Make the best use of your personal energy. Set your priorities.
softcover, 120 pages, ISBN 1-4188-8911-3, Item C476
$ 28.00 (Member Price: $ 18.00)
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Today's Challenge to Tomorrow's Vision: A Study of Facilities Conditions at Schools of Theology.
Author: APPA Based on research, workshops, and site visits, this report assesses the condition of campus facilities and 202 schools of theology in the United States and Canada.
softcover, 97 pages, ISBN 0-913359-65-3, Item A673
$ 10.00 (Member Price: $ 5.00)
Note: A joint report by APPA and Lilly Endowment, Inc.
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Training Managers to Train.
Author: Brother Herman Zaccarelli, C.S.C. Training Managers to Train focuses on answering the question: How does a manager plan, implement, and evaluate training programs designed to help employees with diverse backgrounds, skills, and experience become better at their jobs and, as a result, meet the organization’s goals? The answer to this question is presented in the pages that follow. Professional trainers know the principles and practices for successful training development and delivery. These are shared in this edition and labeled as “Professional Trainers’ Tips.”
softcover, 94 pages, ISBN 1-56052-700-5, Item C362
$ 28.00 (Member Price: $ 18.00)
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Transforming Higher Education: A Vision for Learning in the 21st Century.
Author: Michael G. Dolence and Donald M. Norris How do we better prepare ourselves for the changes the Information Age brings? Transforming Higher Education includes specific suggestions on how to unleash the power of perpetual learning in a fused work and learning environment, deploy the four components of transformation (realign, redesign, redefine, reengineer), and introduce a transformative model on campus.
softcover, 100 pages, Item D300
$ 25.00 (Member Price: $ 10.00)
Note: Published by the Society for College and University Planning
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Transportation (PDF-O&M19).
Author: John P. Harrod Jr. Downloadable PDF file of Chapter 35 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 15 pages, ISBN FM-35, Item FM-35
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Turned On: Eight Vital Insights to Energize Your People, Customers, and Profits.
Author: Roger Dow & Susan Cook Roger Dow, a former vice president for Marriot Corp., delivered the keynote address at the 1997 APPA annual meeting in Orlando. Dow's book, Turned On, offers simple, practical advice for developing a customer service orientation and is packed with examples of how these insights work in practice. APPA is pleased to be able to offer a limited number of these books, published by Harper Collins.
softcover, 302 pages, ISBN 0-88730-861-9, Item F304
$ 20.00 (Member Price: $ 15.00)
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Understanding Financial Statements.
Author: James O. Gill, Moira Chatton This book is a first step for business owners and employees in learning how to become comfortable with the basic tools of finance and how to use financial information to better understand, monitor, and interpret the operations of a business. You will be introduced to the basic tools of finance – the balance sheet, the income statement, and the cash flow statement. You can learn to use twelve standard ratios and ordinary percentages to interpret and use this financial information whenever you need to in running any business. That is the real role of financial tools – to help you succeed.
softcover, 110 pages, ISBN 1-56052-425-1, Item C405
$ 28.00 (Member Price: $ 18.00)
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Water Supply and Distribution Systems (PDF-EU13).
Author: Kavous Emami Downloadable PDF file of Chapter 50 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 18 pages, ISBN FM-50, Item FM-50
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Winning at Human Relations.
Author: Elwood Chapman & Barb Wingfield This easy-to-read interactive book helps you assess your skills and work toward improvement. If you are technically smart but “human-relations dumb,” this book will teach you how to work with all kinds of people from co-workers to superiors. You will learn how to communicate more effectively, be objective, and develop cooperative relationships that will benefit everyone involved. You will learn what causes damage to relationships, how to listen more effectively and recognize your vulnerabilities, and how to apply a step-by-step guide that will create a strategy to make you a winner at human relations.
softcover, 88 pages, ISBN 1-56052-689-0, Item C391
$ 28.00 (Member Price: $ 18.00)
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Work Management Systems (PDF-O&M20).
Author: Jay W. Klingel Downloadable PDF file of Chapter 21 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.
PDF, 49 pages, ISBN FM-21, Item FM-21
$ 25.00 (Member Price: $ 15.00)
Note: This PDF will be sent to you via e-mail.
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Work Transformation: Planning and Implementing the New Workplace.
Author: Ken Robertson A comprehensive guide to contemporary work options. Shows how integrating human resources, facilities management, and information technology strategies can foster an effective workplace environment.
softcover, 286 pages, ISBN 0-9664286-0-9, Item A735
$ 29.00 (Member Price: $ 21.00)
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Writing Business Proposals and Reports.
Author: Susan L. Brock This book addresses two common forms of written communication that are used for very different purpose than ordinary memos or letters. Many people who are called upon to create proposals or reports meant to inform or persuade others, find themselves in a panic over what looked to be a simple writing task. A good proposal can influence or determine an outcome for you or your company.
softcover, 90 pages, ISBN 1-56052-122-8, Item C396
$ 28.00 (Member Price: $ 18.00)
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Writing Effective E-Mail.
Author: Nancy Flynn and Tom Flynn Basic tops for writing messages that are clear and compelling but also offers guidance on sensible e-mail usage. By becoming aware of some potential risks of sending e-mail, you can avoid making mistakes that can lead to personal or workplace disasters. Although e-mail is a widely used tool, it is never secure – e-mail that is misused, or is read by people for whom it is not intended, can have devastating consequences to an individual or to an entire organization. Despite potential pitfalls, e-mail is one of the most effective and powerful communication tools we have. This book will show you how to compose and format persuasive e-mail messages with subject lines that will get your message read and acted upon. You will also find tips for reducing the clutter and controlling electronic junk mail that can help you cope with a growing problem for e-mail users – information overload.
softcover, 116 pages, ISBN 1-56052-681-5, Item C406
$ 28.00 (Member Price: $ 18.00)
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Xers & the Boomers: From Adversaries to Allies: A Diplomat's Guide, The.
Author: Claire Raines and Jim Hunt Focusing on the reader as the diplomat, this book offers ways to handle the infamous feud among Baby Boomers and Generation Xers, and to bridge the gap between them. Through six case studies and supporting analysis, you are bound to find at least one situation that hits eerily close to home. A must for anyone who has to manage both the employee with 20 years' experience and the newly hired college graduate.
softcover, 111 pages, ISBN 1-56052-587-8, Item C377
$ 28.00 (Member Price: $ 18.00)
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