Pointers,Tips, and Features of the Enhanced 2008-09 FPI Survey Part I
(1 hour and 9 minutes, 240MB, WMV, Windows Media Audio/Video File)

Pointers,Tips, and Features of the Enhanced 2008-09 FPI Survey Part 2
(38 minutes, 167MB, WMV, Windows Media Audio/Video File)

***If you do not have GoToMeeting installed on your computer, you must download
the GoToMeeting codec (G2M3 decoder) at https://www.gotomeeting.com/codec to
view these webinars properly.*** (This process will only take a couple of minutes
and you will not need to restart or reboot your system).

These webinars will walk you through the newly enhanced 2008-09 FPI survey step-by-step.
Here are some of the features we will review:

• New home page features such as the chat forum, survey administrator access, survey
  PDF downloads, a module overview and how to assign modules to others.
• A detailed review of Modules 1 and 2 as well as a high level overview of the other five
  modules.
• A review of the Instant Report features.
• A thorough analysis of the Audit Report function.
• Orientation to the FPI report and a look at the Dashboards as well as cohort comparison
  tools and features.

• As a senior facilities and/or business officer, you are constantly making business cases or
  defending a decision that impacts capital assets while trying to align facilities planning
  with your institution’s Mission and Vision.
• What kind of meaningful information will hit home with you and get you to think about the
  facilities organization in a constructive manner with relevant and important metrics for
  future facilities expenditures?
• You already know your facilities organization can maintain the campus and can plan
  for new facilities. But are you aware of what's important to your overall facilities
  operation in order to successfully manage the campus and do you understand how the
  role of facilities fits in with that level of importance?

APPA’s Executive Level Dashboards will help you focus on information that non-facilities people
want which will in turn meet your information needs and will often result in solutions that facility
officers will prefer. The Dashboards provide a common data source to answer the campus-
specific or difficult questions that still need to be answered and addressed on your campus.

Broadening Your Campus View by Expanding on Your MHEC FPI Survey Results
(1 hour and 30 minutes, 171 MB, WMV, Windows Media Audio/Video File. Due to technical difficulties, we recommend that you advance the video to the 6 minute mark.)

• Do you know how your campus stands up to its peers?  Or, what the best practices are?
• Do you know what areas within your operation are performing best?  Opportunities for improvement?
• How well is your facilities portfolio in alignment with your institution’s strategic direction and academic focus?
• What is your facilities inventory, square footage, and building ownership costs?
• Do you know if efficiency improvement plans have actually worked or if they have not worked as intended?

Answering these and many other such questions will help you make the business case for your facilities’ needs.

APPA’s annual Facilities Performance Indicators Survey (FPI Survey) is a comprehensive collection of facilities-related operational costs and personnel information, strategic financial measures, and much more.  The FPI survey is a portfolio of the key facilities measures that address the essential questions every facilities professional must be able to answer in order to effectively perform their roles. The resulting Facilities Performance Indicators reports are Web-based and include numerous charts, dashboard gauges, a peer review feature, and a searchable database. The report is utilized by many participating institutions as a robust benchmarking and cohort comparison tool.

This webinar will introduce the APPA FPI survey and report tool to you.  We will make the case as to why you should participate in the FPI survey.  We’ll discuss best practices for completing the survey and we will provide you with an orientation to the full FPI report which includes many additional features and resources beyond the Dashboards.

Understanding the FPI Report Outcomes (1 hour and 22 minutes)

Sharing your facilities story is key to making the business case with your campus administrators. Today, more than ever before, you have to be able to answer their questions with hard data and visual graphics that neatly summarize your project support requirements.  APPA’s FPI state-of-the-art, Web-based data resource center is complete with visual dashboards, graphics, and analysis that you can customize to your institution’s needs.  These easily understood reports and summaries are available to you online, and may be shared with your institution’s business officers, decision-makers, and other campus stakeholders.

Understanding the FPI Report Outcomes will explore the various reports that this state-of-the-art tool can provide to you:

• Executive Presentation Report Feature
• Detailed Reports Feature
• Dashboard Feature
• Cohort Group Reports Feature (including self-selected peer reports)

FPI’s data collection techniques and online reporting tools are built BY, and FOR, education facility professionals – a unique advantage and benefit you have as an APPA member.

Webinar Presenters Include:

Randolph Hare, Associate Director of Facilities Management, Washington and Lee University
Randolph has been an active member of APPA since 1992 and currently serves as APPA’s Vice President for the Information and Research Committee. 

Maggie Kinnaman, Director for Business Administration, University of Maryland, Baltimore
Maggie is a past APPA President and currently serves on several APPA committees as well as a faculty member for APPA’s Facilities Institute. 

First Webinar
September 24, 2008

Facilities Performance: How to Measure It and Maximize Operational
Excellence (1 hour and 12 minutes)

This APPA webinar, entitled Facilities Performance: How to Measure It and Maximize Operational Excellence, will provide insight on how institutions such as yours can successfully participate in and utilize APPA’s Facilities Performance Indicators (FPI) program – aligning your facilities portfolio with your institution’s strategic vision and direction.

Among other areas, the webinar will share how APPA’s Facilities Performance Indicators support your ability to:

• Demonstrate stewardship responsibility.
• Evaluate delivery of construction, operations, maintenance, energy, utilities, and more.
• Share and demonstrate critical data points to employees, facility officers, business officers, and state system decision‐makers.
• Engage all institution stakeholders in a common strategy that addresses capital asset realities.

Webinar Presenters Include:

Maggie Kinnaman, Director for Business Administration, University of Maryland, Baltimore
Randolph Hare, Associate Director of Facilities Management, Washington and Lee University
Jim Roberts, Vice President for Business and Treasurer, Campbell University
Jack Colby, Assistant Vice Chancellor for Facilities Operations, North Carolina State University

View the Webinar Abstract for more details on this webinar.

Second Webinar
October 1, 2008

Searching for Excellence Using APPA's Facilities Performance Indicators - Part I
(59 minutes)

Educational institutions participating in this year’s Facilities Performance Indicators (FPI) survey will need to understand the critical details and components of the survey.  This APPA webinar, entitled Searching for Excellence Using APPA's Facilities Performance Indicators - Part I will provide insight on how institutions such as yours can successfully complete this year’s Facilities Performance Indicators (FPI) survey instrument by walking you through Part I of the LIVE survey in this webinar.

This instructional webinar will take you through the LIVE FPI survey step by step by covering the following components:

• Registration
• About the facilities unit
• What facilities make up our institution?
• Current Replacement Value (CRV) Calculation Worksheet
• Is my institution adequately funding the facilities management annual budget?
• Is my institution making the right investments in our existing buildings, infrastructure and academic programs?

Webinar Presenters Include:

Randolph Hare, Associate Director of Facilities Management, Washington and Lee University

Laura Long, President of LTL Collaborative, LLC

View the Webinar Abstract for more details on this webinar.

Third Webinar
October 15, 2008

Searching for Excellence Using APPA's Facilities Performance Indicators ‐Part II
(1 hour and 7 minutes)

Educational institutions participating in this year’s Facilities Performance Indicators (FPI) survey will need to understand the critical details and components of the survey. This APPA webinar, entitled Searching for Excellence Using APPA's Facilities Performance Indicators ‐ Part II, will provide insight on how institutions such as yours can successfully complete the 2007‐08 Facilities Performance Indicators (FPI) survey instrument.

This instructional webinar will take you through the LIVE FPI survey step by step and cover the following components:

• Are the operating funds that my facilities department receives being spent in a manner
  that supports desired outcomes?
• MMBTU (Million British Thermal Units) Worksheet
• Are the customers satisfied with space and services?
• Customer Satisfaction by Function Worksheet
• Is my facilities department developing staff that can sustain excellence?

Webinar Presenters Include:

Randolph Hare, Associate Director of Facilities Management, Washington and Lee University

Laura Long, President of LTL Collaborative, LLC

View the Webinar Abstract for more details on this webinar.

Need help understanding and completing the Facilities Performance Indicators Survey?

APPA and ARCHIBUS teamed up to create this series of archived presentations to help guide you through the process of completing last year's (2006-07) FPI survey instrument.