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APPA Facilities Symposium Programming – March 30, 2022

March 30, 2022 | 11:00am – 12:15pm EST | Keynote Session

Living a Mission-Driven Life
Paula Boggs is the founder of Boggs Media, LLC, a business that manages her music, speaking, and other creative business activities. She is a Tedx Speaker, Writer, Lawyer, Army Veteran, and Musician. She is also a Board Member of numerous organizations.  Paula Boggs served as Executive Vice President, General Counsel, and Secretary of Law and Corporate Affairs at Starbucks Corporation from 2002 to 2012. In 2009, NASDAQ named her its top general counsel. Her prior professional experience includes serving as Vice President Legal at Dell Computer Corporation, and as a partner at the law firm of Preston Gates & Ellis, LLP. She also had a 14-year career in public service, including as an Assistant U.S. Attorney, and in various capacities as an attorney for the U.S. Army, the Department of Defense, and the White House Office of Legal Counsel. She served eight years as a Regular Officer in the United States Army, earned Army Airborne wings and a Congressional appointment to the US Naval Academy – among America’s first women to do so.  Since leaving Starbucks, Paula Boggs gives speeches across the United States and beyond, writes essays and music, co-produces albums for, and tours extensively with, Paula Boggs Band. In 2013, President Obama appointed her to the President’s Committee on the Arts and the Humanities, in 2018 she received the Seattle Mayor’s Arts Award, and in 2021 Southwestern University (Georgetown, TX) conferred an honorary Doctor of Laws.
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March 30, 2022 | 12:30pm – 1:30pm ET | Educational Offerings

Building Automation + Cybersecurity
Building automation systems increasingly rely upon the IT infrastructure of the facilities they serve. The information and technology implicit within these systems are valuable assets that should be protected from vulnerabilities and threats. Fundamental engineering principles for operational technology security as established by public and private standards can be used to establish simple best practices for the secure design and operation of an appropriately secure system.
Presenter: Levi M Tully, Executive Vice President, Reliable Controls Corporation
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Challenging Personnel: What To Do?
This class discusses the 10 categories of “difficult” people, looks at the reasons why they are the way they are and provides some strategies for working with each group. Relates to the “whys” of decision-making or actions.
Presenter: Lynne Finn, AVP Facilities Management, University of Iowa
NOTE: Click here for the participant worksheet.
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Implementing WELL Certification
Abstract Pending.
Presenter: Damon McFall, Director of Facilities and Operations, University of Illinois Urbana Champaign
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Planning and Scheduling Basics
The goal of planning and scheduling is to improve the productivity of your workforce.  This will in turn dramatically reduce the waste from your work processes.  In a reactive environment, (greater than 20% of the overall resources allocated to unplanned/unscheduled work), the maintenance productivity of an organization is approximately 30%.  With an effective planning and scheduling focus that number increases to 60%, doubling the amount of work that could be completed.
Presenter: Michael Guns, Associate Director, Maintenance Strategy & Planning, University of Delaware
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Thermal Energy Storage at Higher Ed Institutions
Thermal Energy Storage (TES) tanks provide valuable benefits for Universities with district cooling systems, but each project has different challenges.  This presentation will examine the Case Studies of three TES tank projects at Universities and summarize the significant benefits along with the unique challenges for each.             
Presenter: Guy Frankenfield, Energy Market Manager, DN Tanks
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March 30, 2022 | 3:00pm – 4:00pm EST | Educational Offerings

Building the Case for Investing in Your Campus
Colleges and universities are falling drastically behind on deferred maintenance. This presentation will take a look at the problem, with specific examples and numbers showing how backlogged deferred maintenance is in the education industry. It will define what deferred maintenance is, along with capital renewal, and will outline the process it takes to start cutting back on deferred maintenance. Lastly, it will dive into how to build your case for taking care of your deferred maintenance.     
Presenter: Nathan Woods, Principal, Architect, Design Collaborative
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Indoor Air Quality Monitoring & Remediation
Educational Facilities are unknowingly facing drastic problems when failing to monitor their air quality. Poor air quality leads to decreased productivity and cognitive function. Oftentimes when air quality is a problem, decision-makers realize it too late, resulting in expensive infrastructure upgrades, lawsuits, and weakened reputations. By continuously monitoring their air quality, facilities can stay on top of issues and fix them as they arise.
Presenter(s): Neal Singal, Co-Founder, Globally Unified Air Quality Inc.; Anna Giaquinto, Co-Founder & Chief Executive Officer, Globally Unified Air Quality Inc.
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Aging Facilities: The Problems With 10, 20, 30, 40, and 60-Year-Old Facilities – Six Risks That Every Facility Manager Should Know
Aging humans have some of the same issues as aging buildings. Systems that fail at 5 and 10 are mostly cosmetic (paint, floor finishes, sealants). Systems that fail at 20 are key operational systems that are costly but accessible (HVAC, Fire Alarm, Roofing, Asphalt). 5, 10, & 20 year systems fail again at 40 and 60. Systems that fail at 40 are large and complex(elevators, large boilers, forced air systems, windows. Systems that fail at 60 require major facility surgery (water and soil lines).
Presenter: Kyle Christiansen RA, Vice President of US Operations, Roth IAMS (Integrated Asset Management Strategies)
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Tips for Capturing Legacy Building Information
Older buildings are challenging for facility teams, including historical renovations with structural changes. Each building change has its own documentation (closeouts) for only the part of the building that changed. Aligning old and new parts of buildings can be a nightmare as pipes, shutoffs, and equipment move. Many of the original facilities team who know what changes happened are gone. When did something happen in an older part of the building, which drawing sets do you grab?           
Presenter: David Trask, National Director, ARC Facilities
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March 30, 2022 | 4:15pm – 5:15pm ET | Educational Offerings

Can Your Plan Talk Back To You?
You have a plan, a capital plan, a campus master plan. But can you have a conversation with it? Things come up that did not matter when you made the plan but now they do! It may sound crazy, but you should be able to have a healthy ongoing relationship with your plans. In this seminar we’ll discuss some lightweight technologies that are readily available and can be used to turn your campus data into an intelligent companion – so you can ask those tough questions and expect an informed answer
Presenters: Bart Trudeau, President, Trudeau Associates; Jennifer Borgesi, Manager of Planning & Design, Trudeau Associates
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Intelligent Air Quality and the Future Campus
Learn how air quality intelligence is enabling the future of smart + healthy buildings and campuses. Smart building tech has made huge advancements since the onset of COVID-19. Today’s Universities can see the metrics that inform the quality of the air they are breathing in real-time. Analytics platforms enhance the ability to review trends and anomalies that quickly inform facility manager actions. A building engineer shares how he was able to provide confidence in a safe return to buildings.
Presenter:  Ruairi Barnwell, Smart Buildings Leader | Principal | HBDP, LEED AP BD+C, DLR Group; Patrick Biesty, Sterling Bay, Director of Engineering and Building Performance, Sterling Bay
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UW Madison Chilled Water System Optimization
At UW Madison we were hired to reduce operating costs and improve the efficiency of the campus chilled water system.  Their system serves nearly 24 million GSF of buildings with 4 chiller plants with a total nominal generation capacity of 78,000 tons, including 34,000 tons of steam turbine-driven chillers. Cost and Energy savings are on course to achieve $1.3 million without making significant capital expenditures to the plant equipment.
Presenter: Joe Witchger, Senior Mechanical Engineer – Energy and Infrastructure, HGA; George Siedliecki, Chief Financial Officer, Hexagon USA Holdings
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We Are All Valuable Customers
Effective customer communication is essential for a successful facilities management organization.  Discuss who the customers are, how we understand their expectations, and the steps we take to meet those expectations.  Explore customer surveys, communication methods, training in customer service, and how to market the facilities organization.
Presenter: Erik Cagle, Manager, Custodial Operations, Pennsylvania State University

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