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Virtual Facilities Summit Programming – July 13, 2022

July 13, 2022 | 11:00am – 12:15pm EST | Keynote Session

Culture as a Competitive Advantage
Along with her responsibilities as CHO (Chief Happiness Officer), Jenn Lim travels around the world to deliver a message of passion, purpose, culture, and happiness. Jenn has been a consultant with Zappos from its start-up days in 2003 to the $2B business it is today. She created the Zappos Culture Book, an embodiment of how companies can use happiness as a business model to increase productivity and profitability. Jenn’s experience with Zappos, combined with her development of scientific frameworks for workplace happiness, created evidence that happier employees = happier customers = successful companies (and meaningful lives). What’s more, she discovered that every organization can have similar results. Today, Jenn is dedicated to growing DH (delivering happiness) to inspire happiness in people, companies, and communities so that together, we can create a happier world.
NOTE: APPA Zoom Access Live July 13, 2022 at 11:00am EST.


July 13, 2022 | 12:30pm – 1:30pm EST | Educational Offerings


Preparing for Renovation, Remodel, or Additions   
When preparing for major changes, facility managers are often looking at questions of space utilization, infrastructure fatigue, energy and sustainability enhancements, new technologies, budget, and finance, as well as code and ADA compliance. The major change comes with master planning/design challenges that should be informed by building condition assessments.  If you are considering remodeling, renovation, additions, or major system changes, the design must start with understanding facility conditions.
Presenter: Kyle Christiansen, VP US Operations, Roth IAMS
NOTE: APPA Zoom Access Live July 13, 2022 at 12:30pm EST.


Diamonds In The Rough: Soft Skills F&M Culture Void
“In this presentation on soft skills, we will explore how soft skills affect outcomes leveling the paths to excellence in service.  Facilities Employees at large need to excel at more than performing tasks on position descriptions; soft skills must be present. Skills related to emotional intelligence must be combined with hard skills. Our personal growth in soft skills will not only determine our success it will benefit everyone.
Presenter: Steve Fryman, Key Compliance Manager, Florida State University
NOTE: APPA Zoom Access Live July 13, 2022 at 12:30pm EST.


Next Stop: Decarbonization Roadmap
Decarbonization is a present focus at the international, national, state / provincial, and local levels.  For large discrete facilities and campuses, decarbonization will not be a short-term process for large-scale heating and cooling systems.  This presentation scope will identify challenges and potential solutions for a multi-year roadmap toward large-scale facilities and campus decarbonization.
Presenter: David Handwork, PE, CEFP, Chief of Engineering, United Commercial Energy Partners 
NOTE: APPA Zoom Access Live July 13, 2022 at 12:30pm EST.


Data for Decisions – We Can’t Do This Alone
This session will discuss the reorganization of the newly formed Infrastructure and Sustainability department at Georgia Tech, specifically the new Data Analytics team.  The session will discuss campus partnerships with colleagues from GT’s Enterprise Application and Integration Development team, and the purpose of a 16-week consultant-led data infrastructure and services study currently in progress to define resources needed, a 3-5 implementation plan, and possible return on investment.
Presenters: Jimmie Hardin, Director of Analytics – Infrastructure and Sustainability, Georgia Tech; Nick Chaviano, Sr. Business Intelligence Developer, Georgia Tech
NOTE: APPA Zoom Access Live July 13, 2022 at 12:30pm EST.


Sustainable Cleaning in Educational Facilities
As a society, we have been operating for far too long on the myth that toxic cleaning products are the only solution for killing viruses, bacteria, pathogens, and fungi. In fact, these chemicals can result in bacterial resistance and superbugs, and worse, can cause respiratory issues, cancer, and a host of health problems for staff, faculty, and students. Hypochlorous acid is a non-toxic and sustainable solution, offering a safer and eco-friendly alternative for cleaning and disinfecting in schools.
Presenter: Joshua Schwartz, President, Viking Pure Solutions
NOTE: APPA Zoom Access Live July 13, 2022 at 12:30pm EST.


The Living Master Plan: Is It Possible?
With the accelerating rate of change in the world, it is becoming increasingly difficult to predict the future.  To respond, can master planning evolve from the decennial exercise that has become the standard and become more of a living process that is renewed and refreshed annually but never reaches the plan term? It is our intent to explore this and see if, as a collective community, if there is a way we can start thinking in more dynamic terms when it comes to facilities master planning.
Presenters: Cameron Christensen, AVP, Facilities Management, The Juilliard School; Jason Wang, Senior Director of Facilities, Cal State Northridge
NOTE: APPA Zoom Access Live July 13, 2022 at 12:30pm EST.


A Framework For Delivering Productive, Smart Buildings
In 2020 when the COVID-19 pandemic started, facilities managers and APPA members took proactive and innovative approaches to ensure campus operational continuity. Many adjustments were made to the built environment that bolstered confidence in students, staff, researchers, faculty, administrators, etc. to occupy their campus buildings. Yet a key question remained without a clear, data-based answer, “is it safe to be in my building?”. These facilities managers lacked a comprehensive, quantifiable tool to measure the built environment and how it impacts the productivity of humans occupying these spaces. Products and services available in the market were cost-prohibitive, especially as the budgets get tighter for APPA member institutions. In response, the APPA Board of Directors made the bold decision to develop a new framework – Productive, Smart Buildings that looks to answer this question for our campus communities. This tool was designed to be available to all APPA members as a part of their membership. It would serve as a self-assessment tool allowing the facilities managers to measure their built environment for optimal human productivity while working to understand the readiness of smart building technologies for continuous monitoring of occupied spaces. This presentation will share the task force’s progress on the development effort, results & insights from a pilot test, and the next steps leading up to the release to APPA members.
Presenters: APPA Productive, Smart Buildings Task Force Members
NOTE: APPA Zoom Access Live July 13, 2022 at 12:30pm EST.


July 13, 2022 | 3:45pm – 4:45pm EST | Educational Offerings


Composting at a University
Exploring the role of Facilities Services to expand sustainability across the campus by providing more than simple waste services. By utilizing recycling collection, we can divert a great portion of material from landfills, but by running a large effort to process compost with our own facility we are able to drastically change the landscape of what is possible. Zero waste solutions require innovation and dedication, and that responsibility is even more important without local infrastructure.
Presenter: Wayne Mason, Compost Supervisor, University of Tennessee   
NOTE: APPA Zoom Access Live July 13, 2022 at 3:45pm EST.


I’m Getting Too Old For This: The FM Workforce
Facilities Management teams are likely comprised of five generations.  A multi-generational workforce can be beneficial to each generation and the Facilities Management departments when managed correctly.  In this session, we will cover the different generations, the impact they will have on the current and future state of FM departments, and strategies to manage each generation effectively.
Presenters: Marissa Pierson, Director, Facility Services, University of Oklahoma; Jessica Shinabery, Human Resources Coordinator, University of Oklahoma
NOTE: APPA Zoom Access Live July 13, 2022 at 3:45pm EST.


Why Your KPI Program Doesn’t Work
The prevailing thought is that performance measurement simply involves the definition and monitoring of defined Key Performance Metrics (KPIs). Sounds simple, but it’s not.  The metrics must be designed so they focus attention on desired practices and business objectives within the organization. There is no standard set of metrics fitting for all FM organizations. This presentation will provide a step-by-step process for developing and implementing successful KPIs within an organization.
Presenter: Jam Rivetna, Principle, Ensoft Consulting, Inc.
NOTE: APPA Zoom Access Live July 13, 2022 at 3:45pm EST.


Sustainability: Good to Know Info to Manage Change       
Sustainability in facilities requires more than knowledge. Managing the changes for project implementation and the updating of operational practices requires organizational change management skills. Students and staff can prevent, disrupt, or enhance success. This interactive session will provide resources to improve sustainability in facilities management.
Presenter: Debra Rowe, President, US Partnership for Education for Sustainable Development
NOTE: APPA Zoom Access Live July 13, 2022 at 3:45pm EST.


Designing for Human Behavior
This course discusses the different behavior and work patterns we have observed over our 30+ years of designing for education spaces and offers proven solutions for addressing those patterns.   The limbic system in our brains plays a strong role in the idiosyncratic and repetitive behavior patterns we see displayed in different educational environments.  To maximize the effectiveness of learning spaces and achieve the desired function, we must design with these behavioral patterns in mind.
Presenter: Joe S. Agati, Director of Design, Agati Furniture
NOTE: APPA Zoom Access Live July 13, 2022 at 3:45pm EST.