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2019-2020 Officers Biographies, Platform Statements and Videos


Bob Andrews, California State University, East Bay
Jim Jackson, University of Nebraska-Lincoln


Bob Andrews
California State University, East Bay

Robert Andrews

Robert Andrews currently serves as director of facilities operations at California State University, East Bay (CSU East Bay), part of one of the U.S.'s largest university systems. Bob received his degree in communications from CSU Long Beach. Serving as a facilities employee since 1997, he has worked with all elements of facilities operations. Through the CSU Chancellor’s Office, he has participated in labor negotiations, training and development, and committee activities, enhancing our profession statewide.

Prior to his employment at CSU, Bob worked as a firefighter and facilities contract manager. His basic understanding of both the private and public sector has fostered his unique communication and leadership style. He is a mentor to several of his colleagues, providing straightforward assessments and planning. Bob has served on the California Council for Excellence both as reviewer and judge, investigating similar educational institutions seeking awards and the ability to improve.

Bob’s participation with APPA began in 1997. He has served two times as regional president of PCAPPA (Pacific Coast APPA) and is starting his second term with the APPA Board. Since graduating from the APPA Institute for Facilities Management, he has received several regional awards, including the APPA Pacesetter Award, the President’s Award, and the Unsung Heroes Award. He has been passionately instructing other facilities professionals through APPA’s Supervisors Toolkit for nearly 15 years. His commitment to APPA’s educational opportunities is demonstrated by all those he has assisted in developing their facilities careers.

Now Bob is seeking the support of our membership to become President-Elect, so he can help us to continue shaping APPA’s new Strategic Plan, and to transform APPA nationally and regionally. He sees continuous learning and capitalizing on APPA’s many educational benefits by individual APPA members as the path to institutional success, with the cooperation of highly engaged employees he terms “partners.” Bob believes that his journey with APPA has been enriched mainly by the friendships he has formed through the networking opportunities available there.

Bob is also a father of three, ultrarunner, mountain biker, and volleyball coach. He mentions these roles because he believes that our personal life works to shape our professional roles. All of these elements have formed his desire to become our next President-Elect.

Platform Statement

APPA is currently devising a new strategic roadmap to chart our future pathway for educational opportunities, membership communication, and organizational efficiency. This process is being championed by our current President, based on feedback demonstrating the need for continuous learning, and most importantly, business requirements that remain relevant within our industry. The benefits we reap from the roadmap will strengthen our sense of well-being, individually and institutionally, while paving the way for the next generation of facilities professionals by preparing us for whatever comes next. The implementation of this strategic vision is where I desire myself and all our members to play a significant role.

Everything we are tasked to manage today is changing so quickly that we are hardly able to adjust. I believe this rapidly changing environment is leading to a level of innovation that our industry has not seen for nearly 50 years, and thus offers one of the most exciting opportunities in decades for APPA, our national regions, and worldwide associations. Massive change can create anxiety and undue haste on the one hand, and procrastination and loss of direction on the other—but it can also present challenges that bring us new rewards, by forcing us to react to that change to shape our profession’s future.

I believe my knowledge and experience qualify me to seek your membership’s vote of confidence for the role of President-Elect. In our rapidly changing landscape, a leader needs supportive input from everyone around him—but must also be willing to make firm decisions that move the organization forward. I joined APPA in 1997 and have acted as regional president twice, served on our APPA Board, assisted APPA committees, and facilitated Supervisor’s Toolkit instruction for the last 15 years, all of this while developing professional friendships and lifelong networks. I believe APPA’s educational opportunities truly improve our lives and benefit our facilities careers.

I appreciate the work of our members and those who have volunteered to lead within APPA. I believe the need to continue our current strategic direction is best served by knowing where we’ve been in the past, but also by making sustainable decisions that ensure we remain relevant to the facilities industry in the future. I appreciate your vote of confidence as I seek to become President-Elect and lead us in continuing to develop the unique opportunities that APPA offers the facilities industry—and in continuing to train and inspire the most innovative, effective, and knowledgeable facilities leaders in the country.


Jim Jackson
University of Nebraska—Lincoln

Jim JacksonJim Jackson serves as the assistant vice chancellor of facilities maintenance and operations for the University of Nebraska–Lincoln, and the assistant vice president of facilities maintenance and operations for the University of Nebraska. Through innovative leadership, commitment to collaboration, investment in staff, and a trusted partnership with senior leadership, Jim has helped the university and the system recover from a $58 million budget reduction. This monumental challenge brought focus and recognition to his facilities team for being an all-inclusive workforce.

Jim began his professional journey in the trades and found a passion for access and security, which led to him starting his own business. In 2002, the university offered him the position of manager of building access and security services—thus began his journey with higher education and APPA. Over the last 17 years, due to his passion for continuous learning and its application, Jim has served in the senior roles of assistant director, director, executive director, and assistant vice chancellor.

Jim has been an APPA member for well over a decade. He attributes his growth as a leader to the relationships he’s built with APPA leaders and his commitment to APPA professional development opportunities. He is a graduate of APPA’s Supervisor’s Toolkit, the Institute for Facilities Management, and the Leadership Academy, and holds the Certified Educational Facilities Professional (CEFP) credential. Jim has served as a facilitator for the Institute for Facilities Management, Leadership Academy, and the CEFP/EFP program. Along with APPA Past President Chuck Scott, he is the cocreator of APPA’s Navigating the Facilities Portfolio program. Jim has presented and spoken at regional and international APPA conferences. He has also served on several committees at the international level and participated in the 2017 APPA Thought Leaders symposium. He continues to support the professional development of his staff by utilizing a variety of APPA programs.

Jim has authored chapters for the APPA Body of Knowledge (BOK), supported his staff in becoming APPA facilitators, encouraged staff to be active in regional and international APPA committees, hosted CAPPA (Central Region of APPA) and APPA programming, and serves as the dean of Navigating the Facilities Portfolio.

Jim remains a tireless spokesperson for APPA and the facilities profession, which has earned him the respect of his staff and APPA peers. He demonstrates his commitment and passion through his own volunteer efforts as well as the investment he makes in his staff to encourage them to support and participate at all levels of APPA.

Platform Statement

As an advocate for higher education and an ambassador for APPA, it is my belief that we are at a crossroads in facilities management as well as in higher education. We are currently facing the challenges of rapidly changing technology, an aging workforce, compensation inequities, a shortage of innovative leaders and technical tradespeople, blending generational gaps, and continued budget declines. All these factors have led to the increased cost of higher education, which in turn has led to historically high student debt. We are in a time when a good defense is no longer a winning strategy. A good defense does not build trust, credibility, and transparency—and above all, it does not advance the mission of our institutions.

We are at a crucial point in higher education, when the facilities leader’s position is no longer being viewed as a simple job that is only tasked with fixing things when they break. A facilities leader must possess more than technical skills. Directors, managers, supervisors, and leads must transform and seamlessly apply leadership methods with innovation and technology to demonstrate overall excellence.

There are several themes I would like to pursue if elected APPA President-Elect:

  1. Institution’s Nonacademic and Academic Co-Missioning
    We often talk about data inputs and outputs. What are the inputs costing us, what is the value of the output, and how does it align with our institution’s core mission? If staff are the “students” of the institution’s facilities, then the institution’s guiding principles for learning and discovery apply to them just as they do to traditional students. Through co-missioning, our investment and outcomes will align and support our institution seamlessly.

  2. Innovative and Inclusive Leadership Transformation
    Innovative leadership styles will assure connectivity, improve understanding, and cultivate skills by embracing and leveraging the diversity and strengths of baby boomers, Gen Xers, and millennials. Technology and innovation will build bandwidth and increase the span of control right now, and in future allow leaders to have a more pliable and adaptable workforce.

  3. APPA Current and Past President Thought Leader Symposium
    To forge APPA’s future, it’s important to revisit its past. The Past Presidents of APPA and the regions can inform this journey by reflecting on their experience, as they share about their strengths, legacies, regrets, missed opportunities, and biggest challenges. By offering us their collective wisdom, this group of thought leaders will contribute to the continuous learning of the APPA membership and its future leaders.