FMEP: Facilities Management Evaluation Program — Evaluate. Execute. Excel.

An APPA Advisors Program

An independent, peer-driven review of your facilities organization

APPA's Facilities Management Evaluation Program pairs your institution with seasoned educational facilities professionals who assess how your operation aligns with its mission, goals, and long-term vision — then hand you recommendations you can act on.

7Core criteria
56Performance indicators
30+Years of reviews
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The Program

A comprehensive external review, conducted by your peers

Unlike an internal audit, the FMEP offers a candid, independent perspective from facilities professionals who have run organizations like yours — a structured, objective look at where your operation stands and where it can go next.

Why It Matters

Why institutions choose the FMEP

Benchmark Performance

Measure your organization against industry best practices and the peers you are compared to.

Unbiased Assessment

Gain an independent read on your operation, rooted in factual data rather than internal assumptions.

Sharper Planning

Strengthen long-range strategic planning and day-to-day operational effectiveness.

Better Customer Satisfaction

Improve how faculty, staff, and students experience the services your organization delivers.

Staff Engagement

Build engagement and internal support for the changes your organization needs to make.

Every evaluation ends in a professionally written report with detailed recommendations, plus an executive summary crafted for senior leaders and trustees.
What Gets Evaluated

Seven criteria that define a healthy facilities organization

FMEP assessments are built around seven core criteria that together reflect the effectiveness of your operation.

Leadership

Direction, vision, values, and the ability to drive cultural change.

Strategic & Operational Planning

Alignment with institutional goals and readiness for future needs.

Customer Focus

Engagement with faculty, staff, students, and campus stakeholders.

Assessment & Information Analysis

Use of data and metrics to understand and improve performance.

Human Resources Development

Building talent, creativity, and organizational capacity over time.

Process Management

Efficiency and effectiveness of your operations and services.

Performance Results

Outcomes in campus appearance, satisfaction, financial stewardship, and more.

Together these categories cover 56 performance indicators, giving a complete picture of facilities management excellence.
The Process

How an evaluation works

Four stages, from self-assessment through a written report you can put in front of your cabinet.

Step 1

Institutional Self-Evaluation

Your institution prepares a profile and self-assessment ahead of the visit.

Step 2

On-Site Peer Review

A tailored team of experts spends 3–5 days on campus interviewing staff and evaluating operations.

Step 3

Oral Report

The team shares immediate feedback directly with institutional leadership.

Step 4

Final Report

A detailed written report with recommendations arrives, typically within 8–12 weeks.

The power of peer review

FMEP evaluators are facilities leaders from peer institutions who bring years of experience managing complex campuses. Because they are practitioners rather than outside consultants, they can speak candidly, identify gaps, and share proven strategies that internal staff may overlook — and their independence is what gives the findings credibility with your cabinet.

A proven track record

Over the past three decades the FMEP has been conducted at hundreds of institutions, including major universities, specialized schools, and cultural organizations. Institutions consistently report stronger alignment between facilities operations and institutional goals after completing the program.

Ready for an evaluation? Tell us about your institution using the FMEP interest form and our team will follow up to discuss scope and timing.
Evaluation Interest Form
Questions about the FMEP? Email Lindsay Wagner, Ph.D. at advisors@appa.org