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Survey Raw Responses: Emerging Practice(s) that You Plan to Implement in the Future Because They Worked Better Than Your Pre-COVID Practice(s):

Recommended practices for self-care and cleaning.

Occasional misting in spaces such as restrooms.

Collaboration meetings sharing screens when applicable.

Custodial “tiger teams” for urgent responses for sanitization.

Electrostatic sprayers to apply cleaner disinfectant.

Vehicle protocol uses.

Continue to use electrostatic sprayers to disinfect certain spaces.  Great time saver.

Single point access to building for logging in.

Increase in MERV ratings on filters.

Keeping awareness of potential outbreak of a virus at the forefront.  Updating our Emergency Handbook using lessons learned from this event.

Hand sanitizer stations will remain at main entrances to buildings.  Hopefully, masks will be worn more during flu season or people will stay home when actually sick.

Requirement of MERV-14 and up filtration along with UV-C lighting in air handlers.

Zoom Meetings.

Campus wide hand sanitizing stations.

We’ll continue to utilize electrostatic sprayers to disinfect fleet vehicles, lecture halls and classrooms.

Disinfecting all touch-points on all shifts – this includes all hallway door handles in residences.  Keeping in place a rapid response cleaning team when a COVID positive case occurs — reporting movement tracking of such cases for disinfecting cleaning.

Stagger facility personnel work shifts to maintain some social distance.

Use of UVC in HVAC systems.

Enhanced cleaning and monitoring air change rates.

Use of electrostatic sprayers.

Improved productivity, by not requiring the teams to report to one central location to check-in at beginning of shift.

UV-C in HVAC systems.

Spacing in meeting rooms.

Emphasis on scheduling all events, academic and non-academic, indoor and outdoor, in our 25 Live scheduling software.

Staggered move-in, staggered class start times.

Still under review. Committee established to concentrate on this issue. “What lessons have we learned?”

Electronic routing and signature for administrative actions.

Some allowance for remote work.

Use of electrostatic sprayers to apply cleaning products.

I think the regular research of our chemicals used for disinfection and training of our staff on the proper use such as dwelling times for a cleaning product to reach full disinfection will be reinforced.

Some virtual meeting options will remain since this is very convenient even if everyone is back on campus.

Utilization of virtual meetings.

Remote work practices.  Wearing of IDs.

Flex work capability.  Hybrid classes, will need more student study space on campus. All new HVAC systems will have MERV 13 or better and 100% fresh air return when possible.

Waste water testing implemented in the dorms was very helpful this past year.  We will explore how this can be expanded for general well-being.

More regular cleaning of spaces. No overtime. Standard 7-3, 9-5 and 2-10 shift rotations.  Switching off direct to mouth water dispensers and replacing them with bottle filling stations.

Increased virtual meetings and decreased in-person meetings.

Virtual meetings are here to stay although we have returned to in person with smaller meetings with distancing.

Enhanced ventilation management and preventive maintenance.  Migrating to a new BAS with machine-based learning and FDD as a result of our ventilation studies and improvements.

Remote working availability.

There will continue to be content delivered virtually in those areas where it was found to be successful– even though the student is on campus.

More outside air introduction through fresh air exchanges.

Wearing mask as we clean the buildings.

I would like to implement using hydrostatic sprayers in spaces that have a higher chance of spreading normal viruses and germs to help keep the flu and other bugs away that people catch during a normal year.

Hybrid teaching model of online and in-person methods for the same class.  Increased work from home to reduce rental space usage.

Increased sanitation stations.

Virtual architect-engineer interviews for contracts.  Virtual construction bid openings.

Increased outside air introduced wherever possible.

Team cleaning.

Modified cleaning and sanitization schedules.

Cleaning and sanitizing frequently touched surfaces.

Day porter bathroom cleaning was added because of COVID, along with standard day to day cleaning.

Decentralized workforce – zone based.

Coordinating after-hours usage of classrooms by student groups with our cleaning runs. We can target the rooms actually used, instead of cleaning everything.

Enhanced telework.

Will likely continue the practice of online meetings.


Sneeze guards.

100% air exchanges in each building.  Higher level of focusing on touch point cleaning.  Expecting office occupants to empty their receptacles into the hall recycle/trash bins.  Higher utilization of WEBEX/ZOOM etc. in the future.

We would like to continue the cleaning standards which we have only been able to maintain due to the limited amount of classrooms used and small amount of people on campus.  Unless enrollment increases, and budgets increase, we will not have adequate staffing to maintain the cleaning standards we have now, if the campus is fully opened and all spaces are occupied as they were pre-COVID.

Sanitation stations. Touchless restroom dispensers. Mask wearing encouraged among staff.

Maintaining air flow to large group spaces, per industry standards.

Cleaning high-touch places more often.

Intense focused cleaning and more frequent cleaning.

Engineer controls beyond what typically would be in place: Foot operated elevator controls and foot pulls for doors.  Plexiglas partitions.  Increased power door operators.  Increased sanitizing stations. Room control monitoring process.

More flexibility in allowing individuals to work from home.

Electronic approvals for construction/maintenance pay requests. Electronic signature of documents via DocuSign.

Filter hangout per pressure drop.

Electrostatic spraying. Classroom cleaning during the day.

With respect to the ventilation systems, implementing the installation of disinfecting equipment and IAQ monitors in the HVAC systems.

Biofilm cleaning of AHU’s.

Returning to pulling trash in the individual offices.  We were using community trash cans, so faculty could pull their own trash.  The only problem is sometimes they forget to empty the trash before working remote for a few days.

We will be reinstating masking recommendations if we have future sickness outbreaks such as the flu or common cold.

Teleworking and remote meetings.  Flexible hours and more carefully managed business travel.

Enhanced HVAC systems with preventive checks and services.

Decreased service within individual offices.

The college has been able to streamline several internal, operational procedures and will continue using the streamlined process as it creates efficiencies and frees up staff to do other tasks as well.

More online meetings.

Centralizing shipping and receiving operations. (Reducing in-building mail/parcel deliveries).

Misting restrooms.

Using new equipment to clean and disinfect.

Second shift cleaning of libraries and other high traffic areas.

We will be disinfecting all rooms every day and we will be installing MERV 13 Filters or better for our HVAC units throughout campus.

Reducing the amount of cleaning in private offices from 5 days to 2 days or fewer a week.

Continue the faculty and administrators involvement in disinfecting their offices and classrooms.

Full campus survey of all HVAC equipment.

We will not vacuum offices every day, only once per week.

The use of electrostatic sprayers to disinfect large areas. Wearing PPE.  Masks will continue to be worn by all front line staff.

Stockpiling and inventory of PPE and other supplies needed to react initially.

Enhanced disinfecting will continue to be an ongoing practice to fight against routine viruses and bacteria. Also the high touch point areas will continue to be serviced more regularly.

Quarantine, testing, and tracing.

Systematically upgrade HVAC systems to higher filtering rations.

Increased communication, coordination, and integration with facility directors across the campus.

Possibly hot-bunking staff work stations to reflect telework arrangements and to harvest space for other purposes.

Use of CO2 monitoring as an indicator of air changes and overall air quality.

COVID enabled us to have better record keeping and signing in/out of faculty.  It started for potential contact tracing but the bigger benefit will be to know EXACTLY who is on campus to be accounted for during an emergency event.

Increased filter replacements.

Electrostatic sprayers.

More flexibility around remote work and use of online meetings in some circumstances.

Continued use of Zoom for meetings.

Additional preventive maintenance.  Implementing/expanding a Health Smart Building Team.

Conference room technology will be upgraded to accommodate routine hybrid meetings.

Higher level of HVAC filtration. Providing sanitizing materials, hand sanitizer, and sanitizing wipes. Many of our practices were in place to handle the flu and Norovirus. COVID mainly increased the frequency of cleaning from once a day to twice a day and from M-F to 7 days a week. We are returning to once a day M-F.

Paperless document processing.

Implemented ATP surface monitoring practices. Installing more MERV 13, UV systems.

Switched to less harsh disinfectants to protect the health and safety of our custodial staff and campus community. We moved from using quaternary ammonium based disinfectants to plant based and hydrogen peroxide.  Several hundred hand sanitizer stations installed throughout the buildings.

Prior to COVID- we wiped desks only if they showed a need.  Post COVID we are doing daily wipe down of student desks, tables, with disinfectant.  Same practice in residence halls.

Continue using digital document processing in lieu of signatures.

Alternating start times & lunch times for some of our staff to reduce congestion in certain work areas.

Remote work.

Working to implement “side-saddle” office recycling where individuals are responsible for taking private office trash and recycling to central locations in building.  Reduces manpower and trash plastic liners from offices.

Hybrid workplace.  HVAC run time extension increased.

Use of ESP to facilitate quicker cleaning and disinfection.

Sanitizing daily.

Specify HVAC systems that can accept higher MERV filters.

None, although a more comprehensive interior building health focus will continue with a portfolio of building health enhancements will be in place (fogging, utilizing continuous disinfecting Nano-technology of surfaces, continuous air sanitization with UV and hydroxyl ionization).

Allowing more flexibility for staff to be remote. Utilizing ZOOM for meetings.

Hybrid work from home to free up space. Electrostatic sprayers used as common cleaning tool. Individual use hand sanitizer stations in all buildings and at all public events.  Regularly scheduled cross departmental coordination meetings.

One of the main changes that we made was to move the primary cleaning of restrooms to the Day Shift. We used to do detail cleaning at night, and re-stock midday, but by switching this schedule, it allows the night crew more time to use electrostatic sprayers, or to do other detail work.

An encouragement for all symptomatic individuals or individuals feeling unwell to stay home to reduce the spread of whatever illness they may have.

Enhanced cleaning.

Continue with electrostatic sprayers.

A better defined cleaning regimen.

Increased inspection of facilities for cleanliness and availability of disinfectant materials.

Only thing health care (student services health care) will continue COVID-19 protocols & PPE.

Teams/Zoom for meetings.

Adjustment of assigned duties between assorted shifts.

Zoom meetings to increase communication.

We will continue to allow our employees to work from home where appropriate.

Electrostatic sprayers in public areas.

Testing IVP room units.