Contact APPA’s staff for any questions regarding membership, programs, or publications at 703-684-1446 or via email.
Member Engagement and Digital Media Manager
Supports membership recruitment and retention, new member inquiries, invoicing, and other customer service questions. Coordinates APPA’s social media platforms. Provides outreach support for regional and chapter events and projects.
Associate Director of Publications
Managing editor of Facilities Manager, production manager of the APPA BOK (Body of Knowledge), and manager of the APPA Bookstore. Manages the development and production of a full range of print and online materials.
Director of Knowledge Management
Directs website, book, periodical, and research development. Editor of Facilities Manager and Inside APPA. Staff liaison to the Information and Communications Committee, the SRAPPA region, and the Center for Facilities Research (CFaR).
Director of Professional Development
Suzanne M. Healy
Directs APPA’s professional development programming initiatives through the Annual Conference & Exhibition, Institute for Facilities Management, Leadership Academy, Academy on Campus, and the ACUHO-I/APPA Housing Facilities Conference. Coordinates corporate development opportunities through the APPA’s tradeshow and sponsorship initiatives. Staff liaison to the Professional Development Committee and the Business Partner Advisory Committee.
Director of Credentialing and Benchmarking
Directs APPA’s credentialing and certification effort, including the Certified Educational Facilities Professional (CEFP). Oversees the annual Facilities Performance Indicators (FPI) survey and report. Staff liaison to the Professional Affairs Committee, the CAPPA and MAPPA regions, and the Credentialing Board.
Human Resources Director & FMEP Administrator
R. Holly Judd
Directs the coordination and evaluation of human resources functions, supports the EVP, and is administrator for the Facilities Management Evaluation Program (FMEP) and the annual Award for Excellence (AFE).
Director of Marketing & Educational Communications
Coordinates the marketing of APPA products, programs, and services. Also manages logistics and promotions for all APPA professional development programs, conferences, and events. Areas of responsibility include the Supervisor’s Toolkit, Annual Conference & Exhibition, Institute for Facilities Management, and Leadership Academy.
Manage and maintain the day-to-day content and delivery responsibilities of APPA’s certification and credentialing programs. Provide secondary staff support to the APPA Board for Educational Facilities Professionals Certification.
Director of Member & Community Engagement
Responsible for the recruitment and retention of institutions and business partners throughout APPA. Reviews membership needs and coordinates the development and implementation of membership marketing campaigns. Oversees database, records management, and assesses current and future requirements. Staff liaison to the Member & Community Engagement Committee, Awards and Recognition Committee, and the RMA and PCAPPA regions.