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Contact Us

The APPA certification staff is ready to assist you during normal business hours. You can also email us and we will respond to your request within 24 hours.

APPA’s mailing address:

APPA Credentialing Board (Headquarters)
1643 Prince Street
Alexandria, VA 22314


For questions about Credentialing on Campus or speaking invitations, please contact:

Christina Hills
Director of Credentialing and Benchmarking
[email protected]
Office phone: 703-542-3844


For questions about your CEFP account, exams, recertification, accessing the CIL platform, coupon codes and all other credentialing inquiries, please contact:

Kelly Ostergrant
Certification Coordinator
[email protected]  
Office phone: 703-542-3835