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How Brown University’s Custodial Program Triumphs through Incremental Change

APPA Business Partner Whitepaper Series

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Most facility professionals in higher education are familiar with the five APPA levels of cleanliness.  But far fewer have truly unlocked the power behind the APPA standards to transform custodial operations into a world-class program.

Brown University’s custodial program is second-to-none, but it wasn’t always that way.  This case study reveals how Brown’s leadership team guided the custodial operation through incremental stages of change, gradually achieving small wins that led to big success.

Topics include:

  • How to overcome staffing and budget challenges
  • Morale-boosting tips
  • Custodial technology and innovation
  • Never-fail communication strategies
  • Winning through incremental improvements
  • Accountability and KPIs

Download your copy today!

About Core America

Core America provides custodial consulting and software to facility professionals in education.   Since 1995, Core’s custodial ops assessments, staffing workloads, 3rd party audits, and Smart Inspect quality assurance app have helped more than 300 campuses provide clean, healthy, and safe environments to students, staff, and guests.  Core does not perform the cleaning services nor sell supplies; they are team of custodial experts that only provide objective consulting and software.  Learn more here.

Posted May 7, 2024

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