A Living System for a Changing Campus: Building Resilience With What You Already Have (Partnership with Campus IQ)
How do you serve more students, control costs, and de-risk capital plans—without installing new hardware or rewriting standards? In this session, the University of Kentucky’s Erik Jarvis and Gretchen Tucker show how treating the campus as a living system—continuously sensing, learning, and iterating—turns everyday Wi-Fi into decision-grade insight for facilities, planning, and student services. You’ll see how UK used anonymous presence patterns to retime custodial routes (delivering a 30% efficiency gain and higher satisfaction), realign service desk hours (capturing 10% of previously unmet weekend demand), and right-size a hospital-driven relocation (shifting from a proposed +7% build to +2%, saving $6–10M CapEx and $127K OpEx annually). Privacy is front and center—no PII is collected—and results are validated across buildings, floors, and zones.
Erik Jarvis, FIS Administration Senior, University of Kentucky
Erik Jarvis is a Senior Administrator with UK’s Facilities Information Services, steering day-to-day operations and Smart Campus initiatives that touch students and staff every day. He leads digital engagement programs, campus-wide technology deployments, Esports programming, and 3D-printing services, while orchestrating vendors, budgets, and cross-functional teams. Erik designs reliable, secure infrastructure—automating monitoring, standardizing systems, and strengthening cybersecurity and disaster recovery—so classrooms, labs, and facilities simply work. Partnering with 30+ departments, he translates technology into measurable uptime, better customer experience, and faster innovation.
Gretchen Tucker, Adm. Senior: Facilities Information Services, University of Kentucky
Gretchen Tucker leads Geospatial Services at the University of Kentucky, where she turns facilities data into actionable maps and insights for campus leaders. As an Administrator Senior in Facilities Information Services, she guides a lean team of students and staff managing ESRI licensing, CAD/Revit floor plans, GIS, and data visualization connecting people, places, and programs. Gretchen partners with departments to improve planning, budgeting, space management, and compliance, while stewarding the Facilities Library collections. Known for integrity, diplomacy, and customer focus, she translates technical detail into decisions that save time and dollars—elevating the student, staff, and operations experience across higher education.
As CEO and Founder of CampusIQ, Aaron leads the company’s vision to transform how colleges and universities understand and optimize their physical spaces. A mathematician and data scientist by training, he’s spent his career building—from mobile apps and large-scale analytics platforms to teams solving tough problems in higher ed. Aaron began his career at Accenture, developing enterprise data systems for Fortune 100 clients. He later founded Degree Analytics (now CampusIQ) to help campuses act on space data in meaningful ways. He holds a patent in location-based monitoring systems and has contributed to peer-reviewed research in big data analytics. A former Academic All-American lacrosse goalie at Eastern University, Aaron now mentors student-athletes and continues coaching the sport. Outside work, he’s usually building something—tools, teams, or training dogs.