Operational Guidelines for Educational Facilities - Maintenance, 3rd Edition

Author: J. Thomas Becker, Editor in Chief, and Theodore J. Weidner, Editor and Project Lead

Filled with color charts, graphs, and case studies, the guidelines assist in creating staffing levels for your institution using APPA’s Levels of Maintenance, and exposing the reader to best management practices across a wide variety of campuses.

Additionally, the book addresses a wide spectrum of issues facing the maintenance community today such as outsourcing, maintenance of buildings, customer service, Total Cost of Ownership (TCO), sustainability, staff development, turnover of work (TOW), and managing a major interruption of basic services.

This book also provides real-world management examples of the impact and importance of technological enhancements within the facilities profession. It explores the evolution and broader implications and opportunities of integrated platforms, and the utilization of data and mega-data in identifying pending concerns, and their use in driving decisions and procedures to address them.

• Available in digital and softcover format.
• Note that the digital format is accessible via the APPA Website, and not printable or downloable.
• As a bonus, this publication includes access to digital versions of many of the charts and forms included in the book. 
• Both the digital book and the digital forms will be accessible via the APPA website once logged in. Instructions for assigning access will occur during the check out process.

356 pages, ISBN 978-0-913359-19-8, Item A787-M
$ 94.00 (Non-Member Price: $ 126.00)
Date Published: 02/08/2022

Table of Contents

Chapter 1: Maintenance of Buildings

Chapter 2: Levels of Maintenance and Benchmarking

Chapter 3: Maintenance FTE Determination with Applied Case Studies

Chapter 4: Zero-Based Staffing Build-Up

Chapter 5: Survey Data with Statistical Methodology for Maintenance FTE Estimation

Chapter 6: Staff Development, Hiring, and Training

Chapter 7: Staffing Considerations for Auxiliaries and K-12

Chapter 8: Contracting and Partnerships

Chapter 9: Proactive Maintenance Implementation: From Fixing Problems to Optimizing Performance

Chapter 10: Reliability-Based Maintenance and Implementation

Chapter 11: Facilities Information Systems

Chapter 12: Customer Satisfaction and Public Relations

Chapter 13: Compliance and Safety

Chapter 14: Sustainability

Chapter 15: Turnover Work Group Practices

Chapter 16: Operations During a Crisis